Program Director – DDA Services

Assurance Care & Support Services Inc; Edison (NJ); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

401(k)

Job summary

Assurance Care & Support Services Inc. seeks an experienced Program Director to oversee daily operations of DDA services for a Maryland-based agency.

The role requires strong leadership, regulatory knowledge, and a track record in program development to ensure high-quality care for individuals with developmental disabilities. The successful candidate will lead all DDA programs, ensure person-centered planning, supervise staff, and maintain compliance with licensing and DDA standards while

Qualifications

• Experience with Developmental Disabilities Administration (DDA) services in Maryland
• Strong leadership and people-management abilities
• Regulatory compliance knowledge (DDA, COMAR) and quality assurance
• Program development and improvement mindset

Responsibilities

• Provide leadership and oversight for all DDA programs and services.
• Ensure person-centered planning and service delivery aligned with quality standards.
• Supervise and coach program staff including hiring, training, and evaluations.
• Maintain compliance with federal, state, and local licensing requirements and DDA standards.
• Develop and implement policies and procedures to support efficient operations.
• Act as primary liaison with Maryland DDA, CCS, and external stakeholders.
• Oversee budget planning, billing processes (LTSS/PCIS2), and resource allocation.
• Conduct internal audits and ensure accurate reporting and data entry.
• Address participant and family concerns and uphold high customer service standards.
• Lead strategic planning and contribute to agency growth.

Job description

Benefits

• 401(k)

Job Summary

We are seeking an experienced and professional Program Director with DDA Services experience to oversee and manage the daily operations of DDA (Developmental Disabilities Administration) services for our Maryland-based agency. The ideal candidate will have a strong background in DDA services, leadership, regulatory compliance, and program development to ensure high-quality care and support for individuals with developmental disabilities.

Key Responsibilities

• Provide leadership and oversight for all DDA programs and services in accordance with Maryland DDA regulations and COMAR guidelines.
• Ensure person-centered planning and delivery of services that promote independence, community integration, and quality of life.
• Supervise and support program staff, including hiring, training, performance evaluations, and professional development.
• Maintain compliance with all federal, state, and local licensing requirements and DDA standards.
• Develop, implement, and monitor policies and procedures that support effective program operations.
• Serve as the primary point of contact for the Maryland DDA, Coordinators of Community Services (CCS), and other external stakeholders.
• Oversee budget planning, billing practices (including LTSS and PCIS2 systems), and resource allocation to ensure financial health of programs.
• Conduct internal audits, monitor service documentation, and ensure accurate reporting and data entry.
• Address participant and family concerns, ensuring high standards of customer service and advocacy.
• Lead strategic planning efforts and contribute to agency growth and development.