Field OEM Customer Success Specialist

CS&S STAFFING SOLUTIONS; Fort Wayne (IN); On-site; USD 55,800 - 68,200; Full time

Job summary

A global logistics vendor in Fort Wayne, Indiana is seeking a Field Customer Service Representative. The candidate will manage relationships between the automaker and suppliers, ensuring compliance through training and audits. Key qualifications include a bachelor's degree and 2 years of sales or customer service experience, preferably in OEM logistics. Bilingual candidates in English and Spanish are preferred. This role offers a competitive compensation package of $62,000 plus a 10% bonus.

Qualifications

• Minimum of 2 years in sales or customer service, preferably in OEM or logistics.
• Ability to manage accounts and control analysis.
• Must be able to travel to supplier/OEM sites.

Responsibilities

• Provide training on procedures to ensure compliance.
• Support automaker during new vehicle launches.
• Conduct audits of suppliers for compliance.

Skills

Account management

Sales experience

Customer service

Bilingual (English and Spanish)

Education

Bachelor's degree or equivalent experience

Job description

A global logistics vendor in Fort Wayne, Indiana is seeking a Field Customer Service Representative. The candidate will manage relationships between the automaker and suppliers, ensuring compliance through training and audits. Key qualifications include a bachelor's degree and 2 years of sales or customer service experience, preferably in OEM logistics. Bilingual candidates in English and Spanish are preferred. This role offers a competitive compensation package of $62,000 plus a 10% bonus.