Customer Experience & Solutions Specialist

ODaniel Mazda; Fort Wayne (IN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401(k)

Job summary

O'Daniel Automotive Group in Fort Wayne is seeking 3 Customer Service Professionals to join our dynamic team. We value high-energy individuals who love making customers happy and putting their needs first.

Responsibilities include handling inbound calls and emails, building relationships, and recognizing sales opportunities while solving problems efficiently. A valid driver's license and flexible schedule are required, with comprehensive training and benefits provided.

Qualifications

• Ability to work collaboratively with diverse groups of people.
• Strong relationship-building and customer management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Work closely with diverse groups including employees, customers, and suppliers.
• Build strong relationships and manage customer needs effectively.
• Recognize and uncover sales opportunities while addressing customer needs.
• Professionally answer inbound calls and respond to emails in a timely manner.
• Communicate clearly and solve problems efficiently.

Skills

Collaboration

Relationship building

Communication

Driver's license

Flexibility

Self-motivation

Job description

O'Daniel Automotive Group in Fort Wayne is seeking 3 Customer Service Professionals to join our dynamic team. We value high-energy individuals who love making customers happy and putting their needs first.

Responsibilities include handling inbound calls and emails, building relationships, and recognizing sales opportunities while solving problems efficiently. A valid driver's license and flexible schedule are required, with comprehensive training and benefits provided.