Field Network Technician - Install, Repair & On-Call

Firstlight; Town of Colonie (NY); Sur place; USD 34 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision

401(k) with company match

Paid training

Paid time off

Résumé du poste

FirstLight Field Operations Technicians deploy, maintain and repair backbone network components and customer premises equipment for Internet, hosted phone and PRI services. You will work across multiple vendor platforms including Calix, Ciena, Adtran, Cisco and Polycom, conducting tests, turn-ups and ongoing maintenance.

The role requires practical field experience, strong organizational skills, and a willingness to participate in 24/7 on-call rotations.

Qualifications

• HS diploma or GED with 1–3 years relevant field experience installing/troubleshooting voice and data services.
• Experience with testing and commissioning network installations and service handoffs.
• Understanding of basic safety, power grounding, and field installation procedures.

Responsabilités

• Deploy, maintain and repair backbone network components and cell tower back-haul equipment.
• Perform end-to-end installation, test, turn-up and maintenance of FirstLight services at customer premises.
• Complete facility audits, access procedures, floor plans and rack diagrams with equipment and power data.

Connaissances

Structured wiring

Circuit testing

Power theory

IP networking

Fiber splicing

Network diagrams

Site surveys

MS Word/Excel/Outlook/SharePoint

Customer service

Formation

High School Diploma

Outils

OTDR

Power meters

CAT5 testers

Calix/Telco/Ciena/Adtran/Cisco/Polycom equipment

SharePoint

Description du poste

FirstLight Field Operations Technicians deploy, maintain and repair backbone network components and customer premises equipment for Internet, hosted phone and PRI services. You will work across multiple vendor platforms including Calix, Ciena, Adtran, Cisco and Polycom, conducting tests, turn-ups and ongoing maintenance.

The role requires practical field experience, strong organizational skills, and a willingness to participate in 24/7 on-call rotations.