Field Network Technician: IDF/MDF Audits & Patching

Milestone Technologies, Inc.; Mountain View (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Milestone Technologies, Inc. is seeking an on-site Network Technician to assist in maintaining critical network infrastructure across Mountain View, CA. This role supports IDF/MDF audits, equipment labeling, patching, and adherence to MOPs while enabling project-based changes and power-shutdown tasks.

The ideal candidate will have a high school diploma or GED, strong communication skills, and the ability to lift up to 75 pounds. Reliable transportation and independent work habits are required.

Qualifications

• High School Diploma or GED required.
• Strong time management and ability to work independently.
• Good written and verbal communication skills.
• Reliable transportation and ability to lift 75 pounds.
• Detail-oriented with map/diagram reading ability.

Responsibilities

• Assist in critical network infrastructure environment maintenance tasks.
• Conduct IDF commissioning audits (handoff/closeout).
• Label racks/IDFs clearly and accurately.
• Update QC SOP and MOP documents as needed.
• Deploy base configurations on network devices when required.
• Follow established MOP procedures and best practices.
• Handle patching requests for copper and fiber components.
• Perform IDF clean-up and hygiene tasks at assigned location(s).
• Conduct MDF/IDF audits and JR audits.
• Perform basic troubleshooting of break/fix issues.
• Troubleshoot during outages to restore service.
• Remediate IDF audits as directed by management.
• Support projects requested by manager and change requests (CRs).
• Assist with power shutdowns as required.
• Rack-mount switches and routers.
• Review and comment on MOPs for accuracy.
• Test and troubleshoot copper and fiber links; multi-point circuits.

Skills

Network maintenance

IDF audits

Time management

Written & verbal communication

Map/diagram reading

Basic lifting

Education

High School Diploma / GED

Tools

Cisco equipment

ITSM tools

Google Sheets

Job description

Milestone Technologies, Inc. is seeking an on-site Network Technician to assist in maintaining critical network infrastructure across Mountain View, CA. This role supports IDF/MDF audits, equipment labeling, patching, and adherence to MOPs while enabling project-based changes and power-shutdown tasks.

The ideal candidate will have a high school diploma or GED, strong communication skills, and the ability to lift up to 75 pounds. Reliable transportation and independent work habits are required.