Data Center Technician: Hands-On Hardware & Rack Ops

Milestone Technologies, Inc.; Montgomery (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Data Center Technician to support installation, troubleshooting and maintenance of servers, networking gear and cabling. You will work with Data Center Leads to ensure reliable operations and accurate inventory.

Required are a High School Diploma or GED, Real ID for U.S. travel, and at least 1 year of general work experience. The role requires travel to data center locations and the ability to lift 50 pounds, wear PPE, and communicate effectively.

Qualifications

• High School Diploma or GED.
• Real ID or other federally accepted identification for U.S. travel.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.
• Strong professional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing PPE for extended periods.
• Ability to lift, push, pull, and move at least 50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may include hot aisles and indoor areas reaching 90 degrees Fahrenheit.

Responsibilities

• Gain a solid understanding of the ticket management process and contribute to timely resolution.
• Learn and apply diagnostic methods to troubleshoot data center equipment effectively.
• Accurately pull and manage inventory in accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist with physical tasks, such as moving and racking equipment for special projects.
• Hardware-focused with potential for future software exposure.
• Perform additional tasks as directed by management to support operational goals.

Skills

General work experience

Computer hardware repair

Travel to data center locations

Professional communication

Lift up to 50 pounds

Education

High School Diploma or GED

Associate or bachelor's degree in a related field

Job description

Milestone Technologies, Inc. is seeking a Data Center Technician to support installation, troubleshooting and maintenance of servers, networking gear and cabling. You will work with Data Center Leads to ensure reliable operations and accurate inventory.

Required are a High School Diploma or GED, Real ID for U.S. travel, and at least 1 year of general work experience. The role requires travel to data center locations and the ability to lift 50 pounds, wear PPE, and communicate effectively.