Field Fiber & Network Systems Technician

WOW!; Augusta (GA); On-site; USD 30,000 - 47,000; Full time

Job summary

WOW! is seeking a Broadband Network Technician to install, test, and maintain fiber networks from the headend to customer premises. You will perform FCC tests, QA audits, and on-call support while ensuring safety and compliance.

The role requires basic electronics knowledge, a high school diploma, 2–4 years of related experience, and a valid driver's license. On-site work with potential overtime and weekend shifts is required.

Qualifications

• High school diploma or equivalent; basic electronics knowledge.
• Two to four years of experience preferred; related training considered.
• Basic computer skills including internet and email.

Responsibilities

• Set up, test, maintain and repair fiber leading into the headend.
• Install and test Cable Modem Termination System (CMTS).
• Perform FCC tests for system proof-of-performance.
• Conduct QC and safety audits.
• Provide superior customer service and professional representation of WOW!.
• Maintain accurate records and logs; on-call as required.
• Operate company vehicles and tool inventory per policy.

Skills

Technical communication

Independent work

Test equipment operation

Problem solving

Documentation

Reading prints

Valid driver’s license

DOT certification

On-call flexibility

Customer service

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Signal level meter (SLM)

Leakage detector

Volt ohm meter (VOM)

Sweep receiver

Underground locator

Time-domain reflectometer (TDR)

Job description

WOW! is seeking a Broadband Network Technician to install, test, and maintain fiber networks from the headend to customer premises. You will perform FCC tests, QA audits, and on-call support while ensuring safety and compliance.

The role requires basic electronics knowledge, a high school diploma, 2–4 years of related experience, and a valid driver's license. On-site work with potential overtime and weekend shifts is required.