Field Network Technician — Fiber & On-Call Support

I3 Broadband Llc; Saint Peters (MO); On-site; USD 57,308,000 - 85,962,000; Full time

Job summary

i3 Broadband is seeking a Field Network Technician to join our metro east team. This full-time role involves testing, activating, maintaining fiber networks and assisting with outages, splicing, and cabling under MOPs and safety standards.

You will collaborate with Network Engineering and Operations, handle documentation, and participate in on-call rotations while working in a dynamic, fast-paced field environment in St Peters, MO.

Qualifications

• High school diploma; post-secondary education a plus.
• Valid state driver's license with a clean driving record.
• 5+ years of experience in service installation and repair within a multi-service provider or telecommunications environment.

Responsibilities

• Install and configure a range of network devices and services, including routers, switches, firewalls, and PON access equipment.
• Perform network maintenance, system upgrades, and augmentations to enhance existing network installations.
• Follow MOP documents to ensure consistent and accurate execution of tasks.
• Adhere to configuration and change management policies to ensure proper approval when making changes to network infrastructure.
• Collaborate with Network Engineering and Operations to address outages with timelines and progress updates.
• Participate in an on-call rotation and provide after-hours field support during maintenance and interruptions.
• Maintain and update network documentation.
• Assist in deployment and maintenance of additional network cabinet/node sites.
• Perform regular audits and inspections of completed network construction.

Skills

Attention to detail

Analytical mindset

Problem solving

Reading schematics

Microsoft Office

Willing to work overtime

Clean driving record

Education

High school diploma

Tools

Testing equipment

Power tools

Computers

Job description

i3 Broadband is seeking a Field Network Technician to join our metro east team. This full-time role involves testing, activating, maintaining fiber networks and assisting with outages, splicing, and cabling under MOPs and safety standards.

You will collaborate with Network Engineering and Operations, handle documentation, and participate in on-call rotations while working in a dynamic, fast-paced field environment in St Peters, MO.