Field Network Technician (Data Communications)

Lancesoft; Moorestown Township (NJ); On-site; USD 34,000 - 39,000; Full time

Job summary

Lancesoft is seeking a Field Support Technician in New Jersey to support data communications and networking tasks. The role requires hands-on cable and hardware work, plus customer-facing problem resolution.

The candidate should lift heavy objects, carry out patching procedures, and communicate technical details clearly to customers. A valid license, vehicle, and IP phone familiarity are essential.

Qualifications

• Must have a valid driver’s license and reliable vehicle able to carry a 6-foot ladder.
• Smartphone access to company email and ticketing system is required.
• Basic cabling tools/technician tools are required.
• Proficient with Office 365 (Word, Excel) on a laptop.
• Familiarity with data communications networking and IP phones.

Responsibilities

• Assist in troubleshooting issues and explain technical details to customers.
• Work in communications closets and assist with cable patching procedures.
• Interpret customer issues to facilitate technician resolutions.
• Be familiar with 66 Block and 110 Block cross-connect procedures.
• Lift heavy objects safely and follow safety guidelines.

Skills

Data communications

Troubleshooting

Customer communication

Networking basics

IP phone familiarity

Education

High school diploma or equivalent

Tools

Cisco Phones

Cisco switches/routers

Office 365

Job description

Lancesoft is seeking a Field Support Technician in New Jersey to support data communications and networking tasks. The role requires hands-on cable and hardware work, plus customer-facing problem resolution.

The candidate should lift heavy objects, carry out patching procedures, and communicate technical details clearly to customers. A valid license, vehicle, and IP phone familiarity are essential.