Field Network Technician: Enterprise Connectivity Specialist

Scalis LLC; New York (NY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

BOLD Business in New York, NY is seeking a Field Network Technician who combines hands-on field skills with solid networking knowledge to keep customers connected via Ethernet, copper, and fiber throughout the US. You'll perform on-site diagnostics, install and troubleshoot CPE, verify VLAN tagging and IP assignments with the NOC, and ensure latency and speed meet SLAs in diverse business environments.

Candidates should understand routing and switching, GPON/Active Ethernet, and be comfortable

Qualifications

• Must understand routing, switching, and TCP/IP concepts.
• Experience with Ethernet standards and Fiber technology (GPON, Active Ethernet).
• Familiar with field tech tools (fusion splicer, OTDR, meters).
• CCNA/CCNP knowledge preferred; certifications not required.

Responsibilities

• On-site diagnostics & repair: investigate and resolve outages or latency issues at the client site.
• Physical layer maintenance: repair/replace cabling and connectors; fiber splicing and signal verification.
• CPE management: install, re-configure, and troubleshoot customer premise equipment (routers, NID, ONT).
• Logical verification: work with the NOC to verify VLANs, IPs, and routing for end-to-end connectivity.
• Inside wiring: access server rooms and closets to extend demarcations or optimize placement.
• Quality assurance: run speed tests and latency benchmarks to meet SLAs.

Skills

Networking fundamentals

Field diagnostics

Troubleshooting

CCNA/CCNP knowledge

Customer communication

Tools

NetAlly

VIAVI

Fusion splicer

OTDR

Light meters

TDRs

Job description

BOLD Business in New York, NY is seeking a Field Network Technician who combines hands-on field skills with solid networking knowledge to keep customers connected via Ethernet, copper, and fiber throughout the US. You'll perform on-site diagnostics, install and troubleshoot CPE, verify VLAN tagging and IP assignments with the NOC, and ensure latency and speed meet SLAs in diverse business environments.

Candidates should understand routing and switching, GPON/Active Ethernet, and be comfortable