Field Mitigation Technician — Emergency Restoration Pro

Insurcomm Restoration; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Generous PTO and 9 paid holidays

Company vehicle

Company gear and swag bucks

Job summary

Insurcomm Restoration, a Fortify Companies unit, seeks Mitigation Technicians in Austin, TX, to deliver emergency restoration services for fire, water, mold, and storm damage. You will stabilize properties, prevent further loss, and provide professional support during stressful times.

Join a team that values safety, urgency, and a service-first mindset, with paid training and room to grow within a PE-backed organization.

Qualifications

• IICRC certification or willingness to obtain is required.
• Ability to lift up to 50 lbs and perform physical tasks.
• Ability to operate hand and power tools safely.
• Excellent communication and customer service mindset.
• Valid driving record and reliable attendance.
• Proficiency with MS Teams and on-site documentation tools (PSA, Encircle, Docusketch).
• Team-oriented with a positive, solution-focused attitude.
• Willingness to wear PPE as required.

Responsibilities

• Respond to emergency mitigation calls and assess damage from fire, water, mold, and storms.
• Perform water extraction, structural drying, and standard mitigation per IICRC guidelines.
• Safely remove and dispose of damaged materials and decontaminate spaces.
• Maintain clean, organized, and safe job sites; operate and care for tools.
• Document progress with photos and notes using PSA and related apps.
• Communicate clearly with clients, showing empathy and professionalism.
• Coordinate with project managers and crew chiefs to manage tasks.

Skills

IICRC cert

Tools proficiency

Heavy lifting

Communication

Customer service

Driving record

Punctuality

MS Teams

PSA/Encircle

Teamwork

PPE compliance

Tools

PSA

Encircle

Docusketch

Job description

Insurcomm Restoration, a Fortify Companies unit, seeks Mitigation Technicians in Austin, TX, to deliver emergency restoration services for fire, water, mold, and storm damage. You will stabilize properties, prevent further loss, and provide professional support during stressful times.

Join a team that values safety, urgency, and a service-first mindset, with paid training and room to grow within a PE-backed organization.