Emergency Mitigation Technician – Fire & Water Recovery Pro

Fortify Company; Austin (TX); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

9 paid holidays

Company vehicle

Tech stipend

Company gear and merch site

Job summary

Insurcomm Restoration in Austin, TX, part of Fortify Companies, seeks a Mitigation Technician to provide emergency restoration services following fire, water, mold, and storms. You’ll stabilize properties, limit damage, and support families and businesses with compassionate, professional service.

This field-based, full-time role offers training, safety-first culture, competitive hourly pay, health benefits, a 401(k) and growth opportunities as you work with project managers and crews.

Qualifications

• Willingness to obtain IICRC certification.
• Proficiency with hand and power tools.
• Ability to lift up to 50 lbs and perform physical labor.
• Strong communication, listening, and interpersonal skills.
• Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software (PSA, Encircle, Docusketch).

Responsibilities

• Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related events.
• Perform water extraction, structural drying, and mitigation services in accordance with IICRC standards.
• Remove and dispose of damaged building materials safely and efficiently.
• Decontaminate, clean, and deodorize affected interior spaces.
• Collaborate with the Contents Division to clean, pack, and store salvageable items.
• Document job progress through photos and detailed notes using PSA and other required software.
• Communicate clearly and professionally with clients, answering questions with empathy and respect.
• Maintain a clean, organized, and safe job site at all times.
• Properly set up, operate, clean, and store tools and equipment.
• Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use.
• Work effectively and collaboratively with project managers, crew chiefs, and team members.

Skills

IICRC certification

Hand tools

Power tools

Physical stamina

Communication

Customer service mindset

Driving record

MS Teams

Onsite documentation

PPE compliance

Team player

Tools

PSA

Encircle

Docusketch

Proven Jobs

Job description

Insurcomm Restoration in Austin, TX, part of Fortify Companies, seeks a Mitigation Technician to provide emergency restoration services following fire, water, mold, and storms. You’ll stabilize properties, limit damage, and support families and businesses with compassionate, professional service.

This field-based, full-time role offers training, safety-first culture, competitive hourly pay, health benefits, a 401(k) and growth opportunities as you work with project managers and crews.