Field Marketing Operations Lead

T-Mobile; California; À distance; USD 82 000 - 149 000; Plein temps

Avantages offerts par ce poste

Total rewards package including base +

Annual stock grant and employee stock

Résumé du poste

T-Mobile is seeking a Marketing Operations & Field Programs Manager to build and maintain the vendor infrastructure that supports field activation. You will own onboarding, procurement, and contract governance for canvassing partners, print vendors, and promotional suppliers, ensuring cost control and compliance across markets.

In this enablement role, you’ll enhance the asset repository, swag ordering tools, and operational processes to scale field activities while coordinating with

Qualifications

• Bachelor's Degree plus 3 years of related work experience or advanced degree with 1 year of related work experience.
• 4+ years in marketing operations, vendor management, field programs, or a related role with direct responsibility for procurement partnerships and operational process design.
• Experience managing vendor relationships end-to-end from sourcing and onboarding through contract management and performance review.
• Demonstrated ability to build and maintain operational processes in a distributed or field-based environment.
• Comfortable navigating corporate procurement processes—SOWs, POs, vendor compliance requirements.
• Strong organizational and project management skills; able to manage multiple vendor relationships and operational workstreams simultaneously.
• Experience in telecom, broadband, or a consumer business with a field sales or local marketing component preferred.

Responsabilités

• Vendor Lifecycle: Own end-to-end process for identifying, evaluating, onboarding, and managing vendors that support field marketing execution.
• Onboarding Standards: Develop criteria for why a vendor gets brought on, including capability fit, geographic coverage, pricing benchmarks, compliance, diversity, and track record.
• Vendor Performance: Manage active vendor relationships with regular performance reviews, SLA tracking, issue resolution, and recommendations.
• Procurement Partnership: Liaise between field marketing and procurement; manage SOWs, POs, and contract renewals in partnership with legal.
• Vendor Registry: Maintain a registry with approved partners by category and geography for consistency.
• Creative Repository: Own the centralized asset library with templates, campaign materials, photography, and copy guides.
• Swag & Collateral Tools: Manage ordering systems from selection to platform configuration to fulfillment tracking.
• Capability Development: Identify friction points and build processes to remove them; onboard new MAMs and regional leads.
• Scaling Support: Partner with Strategy & Operations to scope new capabilities as the field program scales.
• Budget Ownership: Manage the team budget across vendor contracts, field programs, tools, and collateral.
• Policy Compliance: Ensure vendor relationships comply with procurement policies and brand standards.

Connaissances

Vendor management

Field programs

Budget management

Procurement partnerships

Operational processes

Cross-functional collaboration

Contract management

Formation

Bachelor's Degree

Description du poste

T-Mobile is seeking a Marketing Operations & Field Programs Manager to build and maintain the vendor infrastructure that supports field activation. You will own onboarding, procurement, and contract governance for canvassing partners, print vendors, and promotional suppliers, ensuring cost control and compliance across markets.

In this enablement role, you’ll enhance the asset repository, swag ordering tools, and operational processes to scale field activities while coordinating with