Remote Field Marketing Ops Lead: Vendor & Tools

T-MOBILE USA, Inc.; California; Remote; USD 82,000 - 149,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Marketing Operations & Field Programs Manager to build and maintain the vendor infrastructure supporting field marketing execution.

You will own onboarding of canvassing partners, print fulfillment vendors, and promotional suppliers, while ensuring compliance and performance standards across a distributed, high-volume team. You will also manage creative asset repositories, swag tools, and operational processes to scale field programs.

Qualifications

• Experience in marketing operations and vendor management.
• Ability to build and maintain operational processes in field environments.
• Familiarity with procurement processes (SOWs, POs) and vendor compliance.
• Strong organizational and project management skills across multiple vendors.
• Experience in telecom, broadband, or consumer business with field marketing.

Responsibilities

• Own end-to-end vendor onboarding and management for field marketing execution.
• Develop onboarding standards: capability fit, geographic coverage, pricing benchmarks, compliance.
• Conduct vendor performance reviews and manage SLA compliance.
• Serve as liaison between field marketing and procurement for contracts and renewals.
• Maintain a vendor registry with current approved partners by category and geography.
• Manage creative asset repositories and collateral ordering tools for field use.
• Identify operational friction points and build processes to remove them.
• Scope and implement new operational capabilities as the field program scales.
• Own the Field Marketing Strategy & Operations team budget and tracking.

Skills

Vendor management

Procurement partnerships

Operational process design

Project management

Cross-functional coordination

Field marketing operations

Education

Bachelor's Degree

Advanced degree

Job description

T-Mobile USA, Inc. is seeking a Marketing Operations & Field Programs Manager to build and maintain the vendor infrastructure supporting field marketing execution.

You will own onboarding of canvassing partners, print fulfillment vendors, and promotional suppliers, while ensuring compliance and performance standards across a distributed, high-volume team. You will also manage creative asset repositories, swag tools, and operational processes to scale field programs.