Field Marketing Operations Lead - Vendor & Enablement

T-MOBILE USA, Inc.; Pennsylvania; Remote; USD 82,000 - 149,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off & holidays

Job summary

T-Mobile USA, Inc. is seeking a Marketing Operations & Field Programs Manager to build and maintain the vendor infrastructure that supports field activation.

You will own the vendor ecosystem, onboarding, procurement, and performance standards across markets, ensuring brand-compliant materials and scalable field capabilities. In this remote role with occasional travel, you will collaborate with legal, procurement, and field teams to manage budgets, SOWs, and timelines, driving efficient vendor

Qualifications

• Bachelor's Degree plus 3 years of related work experience or an advanced degree with 1 year related work.
• 4+ years in marketing operations, vendor management, field programs, or a related role with direct responsibility for procurement partnerships and operational process design.
• Experience managing vendor relationships end-to-end—from sourcing and onboarding through contract management and performance review.
• Demonstrated ability to build and maintain operational processes in a distributed or field-based environment.
• Comfortable navigating corporate procurement processes—SOWs, POs, vendor compliance requirements—and translating those requirements for field-facing teams.
• Strong organizational and project management skills; able to manage multiple vendor relationships and operational workstreams simultaneously.
• Experience in telecom, broadband, or a consumer business with a field sales or local marketing component preferred.
• Familiarity with creative asset management platforms, swag/merchandise ordering tools, or field enablement systems preferred.
• Background in field marketing, event marketing, or brand activation—understands what field teams actually need operationally preferred.
• Experience working with legal and procurement on vendor contracts and compliance documentation preferred.
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Vendor Lifecycle: identify, onboard, and manage vendors for field marketing execution.
• Onboarding Standards: define criteria for vendor onboarding.
• Vendor Performance: conduct reviews, track SLA, drive improvements.
• Procurement Partnership: liaison between field marketing and procurement; manage SOWs/POs and renewals.
• Vendor Registry: maintain current approved partner list by category and geography.

Skills

Vendor management

Procurement partnerships

Operational process design

Contract management

Cross-functional coordination

Project management

Telecom experience

Procurement compliance

Education

Bachelor's Degree

Advanced degree

Equivalent combination

Tools

Asset management platforms

Swag ordering tools

Procurement tools

Job description

T-Mobile USA, Inc. is seeking a Marketing Operations & Field Programs Manager to build and maintain the vendor infrastructure that supports field activation.

You will own the vendor ecosystem, onboarding, procurement, and performance standards across markets, ensuring brand-compliant materials and scalable field capabilities. In this remote role with occasional travel, you will collaborate with legal, procurement, and field teams to manage budgets, SOWs, and timelines, driving efficient vendor