Field Marketing Ops & Vendor Enablement Lead

T-MOBILE USA, Inc.; South Carolina; Remote; USD 82,000 - 149,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Marketing Operations & Field Programs Manager to build and maintain the infrastructure for field marketing execution.

This role handles the vendor ecosystem, onboarding standards, procurement partnerships, and compliance across multiple geographies to support a high-volume distributed team. Key responsibilities include managing vendor performance, maintaining a centralized asset repository, and scaling operational capabilities as campaigns grow.

Qualifications

• Bachelor's Degree plus 3 years of related work experience or advanced degree with 1 year of related work experience.
• Experience managing vendor relationships end-to-end—from sourcing and onboarding to contract management and performance review.
• Strong ability to build and maintain operational processes in a distributed or field-based environment.
• Familiarity navigating corporate procurement processes (SOWs, POs) and ensuring compliance.

Responsibilities

• Vendor Lifecycle: identify, onboard, and manage vendors for field marketing execution (canvassing, event staffing, print & fulfillment, promo merchandise, local media).
• Onboarding Standards: define criteria for vendor onboarding (capability fit, geography, pricing, compliance, diversity, track record).
• Vendor Performance: conduct reviews, monitor SLA compliance, resolve issues, decide on continuation or termination.
• Procurement Partnership: liaison between field marketing and procurement; manage SOWs, POs, renewals with legal/ procurement; update field leaders.
• Vendor Registry: maintain current view of approved partners by category and geography for teams.
• Creative Repository: own centralized library of brand assets and templates for field use.
• Swag & Collateral Tools: manage ordering systems and configurations; ensure smooth fulfillment.
• Capability Development: identify friction points and build processes to remove them.
• Scaling Support: partner to implement new capabilities as the field program grows.

Skills

Vendor management

Procurement partnerships

SOWs & POs

Contract management

Compliance awareness

Cross-functional collaboration

Project management

Telecom/consumer field marketing

Operational process design

Education

Bachelor's Degree

Advanced degree

Job description

T-Mobile USA, Inc. is seeking a Marketing Operations & Field Programs Manager to build and maintain the infrastructure for field marketing execution.

This role handles the vendor ecosystem, onboarding standards, procurement partnerships, and compliance across multiple geographies to support a high-volume distributed team. Key responsibilities include managing vendor performance, maintaining a centralized asset repository, and scaling operational capabilities as campaigns grow.