Field Marketing Ops Lead: Vendor & Enablement

T-Mobile; Pennsylvania; Remote; USD 82,000 - 171,000; Full time

Job summary

T-Mobile is seeking a Marketing Operations & Field Programs Manager to build and maintain infrastructure for field activation vendors and programs. You will own onboarding, vendor performance, procurement partnerships, and the creation of scalable operational processes across a distributed field team.

You’ll manage the vendor registry, creative asset repositories, swag tooling, and budget tracking while partnering with legal, finance, and procurement. This is a remote role with occasional travel.

Qualifications

• Bachelor's Degree plus 3 years of related work experience. Or, advanced degree with 1 year of related work experience. Or, combination of education and experience deemed equivalent
• 4+ years in marketing operations, vendor management, field programs, or a related role with direct responsibility for procurement partnerships and operational process design
• Experience managing vendor relationships end-to-end — from sourcing and onboarding through contract management and performance review
• Demonstrated ability to build and maintain operational processes in a distributed or field-based environment
• Comfortable navigating corporate procurement processes — SOWs, POs, vendor compliance requirements — and translating those requirements for field-facing teams
• Strong organizational and project management skills; able to manage multiple vendor relationships and operational workstreams simultaneously
• Experience in telecom, broadband, or a consumer business with a field sales or local marketing component preferred
• Familiarity with creative asset management platforms, swag/merchandise ordering tools, or field enablement systems preferred
• Background in field marketing, event marketing, or brand activation — understands what field teams actually need operationally preferred
• Experience working with legal and procurement on vendor contracts and compliance documentation preferred
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Vendor Lifecycle: Own the end-to-end process for identifying, evaluating, onboarding, and managing vendors that support field marketing execution — including canvassing partners, event staffing agencies, print and fulfillment vendors, promotional merchandise suppliers, and local media partners
• Onboarding Standards: Develop and maintain clear criteria for why a vendor gets brought on: capability fit, geographic coverage, pricing benchmarks, compliance requirements, diversity and inclusion considerations, and track record. Document those standards so decisions are defensible and repeatable
• Vendor Performance: Manage active vendor relationships — conduct regular performance reviews, track SLA compliance, resolve issues before they become field disruptions, and make recommendations on continuation, expansion, or termination
• Procurement Partnership: Serve as the primary liaison between the field marketing team and T-Mobile's procurement function — managing SOWs, POs, and contract renewals in partnership with legal and procurement, and keeping field leaders informed on vendor status and timelines
• Vendor Registry: Maintain a vendor registry that gives the field team a clear, current view of approved partners by category and geography — so MAMs and Regional Field Leads aren't sourcing ad hoc
• Creative Repository: Own the creative asset repository — the centralized library where field teams access brand-approved templates, campaign materials, photography, copy guides, and customizable collateral. Keep it current, organized, and actually usable
• Swag & Collateral Tools: Manage swag and promotional merchandise ordering systems — from vendor selection to ordering platform configuration to fulfillment tracking
• Capability Development: Identify operational friction points in how the field team accesses tools, materials, and vendor support — and build the processes or systems to remove them
• Scaling Support: Partner with the broader Field Marketing Strategy & Operations team to scope and implement new operational capabilities as the field program scales — evaluating new tools, platforms, and vendor categories as needs evolve
• Budget Management: Team Budget Ownership: Own the Field Marketing Strategy & Operations team budget — managing total spend across vendor contracts, field programs, creative production, tools, and collateral against plan
• Budget Tracking: Build and maintain a monthly budget tracker with visibility into committed spend, forecasted spend, and remaining budget by category — giving the Sr. Manager and broader leadership team a clear, current picture at all times
• Finance Partnership: Partner with finance on budget cycles, reforecasts, and end-of-quarter reconciliations. Flag variances early with a clear explanation and a recommended path forward — not a surprise at month-end
• Vendor Spend Management: Manage vendor spend against contracted SOWs — tracking invoices, approving POs, and ensuring the team operates within budget without sacrificing field readiness
• SOPs: Establish and document standard operating procedures for how the field team engages vendors, orders materials, manages field program budgets, and reports spend — reducing inconsistency across markets
• Policy Compliance: Ensure all vendor relationships and field program expenditures comply with T-Mobile procurement policies, brand standards, and any applicable regulatory requirements — and that the field team has the guidance they need to stay compliant

Skills

Vendor management

Onboarding

Procurement partnerships

SOWs & POs

Vendor compliance

Education

Bachelor's Degree + 3 years experience

Tools

Procurement systems

Vendor contract management

Job description

T-Mobile is seeking a Marketing Operations & Field Programs Manager to build and maintain infrastructure for field activation vendors and programs. You will own onboarding, vendor performance, procurement partnerships, and the creation of scalable operational processes across a distributed field team.

You’ll manage the vendor registry, creative asset repositories, swag tooling, and budget tracking while partnering with legal, finance, and procurement. This is a remote role with occasional travel.