Field Manager

With a Little Help, Inc; Seattle (WA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

PTO and paid holidays

Mileage reimbursement

Professional development opportunities

Job summary

A local in-home care provider in Seattle seeks a Field Manager to engage with clients and caregivers. The role focuses on conducting in-home assessments, building relationships, and supporting caregivers in a fast-paced fieldwork environment. Ideal candidates have experience in home care services, strong interpersonal skills, and a passion for community engagement. This position offers a competitive salary ranging from $75k to $90k based on experience, comprehensive benefits, and mileage reimbursement.

Qualifications

• Experience in home care, home health, or senior services.
• Strong communication and relationship-building skills.
• A reliable and compassionate service-oriented mindset.

Responsibilities

• Conduct in-home care assessments and build strong relationships with clients.
• Partner with caregivers to ensure successful client-caregiver matches.
• Represent the organization at community events and build referral relationships.

Skills

Experience in home care

Strong communication skills

Relationship-building skills

Service-oriented mindset

Comfort working independently

Job description

With a Little Help, Inc

Seattle, WA

Compensation: $75-90k (DOE)

Full-time

• In-person
• Field-based

Overview

With A Little Help has been one of Seattle’s most trusted in-home care providers for 30 years. We’re proud to be independently owned, deeply rooted in the community, and recognized as “Best in the PNW” by The Seattle Times for three consecutive years (‘23-25). As we continue to grow, we’re expanding our field-based client services team - the heart of our client and caregiver experience.

The Role: Field Manager

This role is ideal for someone who loves being out in the field, meeting families, supporting caregivers, and representing our agency in the community. You’ll conduct in-home assessments, maintain strong client relationships, and help drive growth through referral development and community engagement. It’s a hands‑on, people-focused role – perfect for someone who thrives on connection, problem‑solving, and making a meaningful difference every day.

What You’ll Do

Client Experience & Field Assessments

• Conduct in‑home care assessments and reassessments
• Build strong, trusting relationships with clients and families
• Ensure care plans are accurate, personalized, and aligned with client needsServe as a responsive, compassionate point of contact for client concerns

Caregiver Support & Oversight

• Partner with caregivers to ensure successful client‑caregiver matches
• Provide field support, oversight, coaching, and communication as needed
• Conduct annual reviews and supervisory visits
• Help maintain continuity and quality of care

Business Development & Community Outreach

• Represent With A Little Help at community events, senior centers, and partner organizations
• Build and nurture referral relationships with healthcare and community partners
• Identify opportunities to expand our presence and strengthen our reputation
• Support marketing initiatives and local engagement efforts

Operational Coordination

• Collaborate closely with the office team to ensure smooth scheduling and service delivery
• Maintain accurate documentation and follow established processes
• Support the overall client services workflow with reliability and professionalism

Who You Are

You’re the kind of person who lights up when you walk into a client’s home or meet a new community partner. You’re organized, empathetic, and comfortable juggling multiple priorities in a fast-moving environment.

Qualifications

• Experience in home care, home health, senior services, social work, or related fields
• Strong communication and relationship‑building skills
• Comfort working independently in the field
• A reliable, compassionate, service‑oriented mindset
• Ability to manage details while staying connected to the bigger picture

Compensation & Benefits

• Competitive salary (DOE)
• Health, dental, vision
• PTO and paid holidays
• Mileage reimbursement
• Professional development opportunities

Why This Role Matters

Families trust us with what matters most – the safety, dignity, and well‑being of their loved ones. As a Client Services Supervisor, you are the face of that promise. You ensure that clients feel supported, caregivers feel valued, and our community sees us as a partner they can rely on. If you want a role where your work has immediate, human impact – this is it.