Professional Care Manager (BSW, LSW, MSW, LICSW)

Family First; University Place (WA); On-site; USD 51,000 - 79,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Holidays and floating holiday

TapCheck — same-day pay

Job summary

Family First At Home in University Place, WA is seeking a Professional Care Manager (BSW/LSW/MSW/LICSW) for a hybrid, part-time or full-time role serving clients in their homes and local communities.

This role combines biopsychosocial assessments, care coordination, counseling, and resource navigation to support older adults and others needing home-based care. Travel to clients and collaborative teamwork are essential.

Qualifications

• BSW, MSW, or bachelor’s degree in psychology, health, or related field.
• At least 3 years of direct client service, clinical, or case-management experience.
• Strong psychosocial assessment, documentation, communication, counseling, and time-management skills.
• Ability to work independently in clients’ homes and throughout the community.
• Valid driver’s license, auto insurance, and reliable transportation.

Responsibilities

• Meet with clients in their homes and complete initial and ongoing biopsychosocial assessments.
• Assess health, safety, support systems, family dynamics, caregiver stress, financial concerns, housing needs and access barriers.
• Develop personalized care plans with measurable goals and update as needs change.
• Coordinate care across homes, medical offices, hospitals, rehab centers, and community providers.
• Help clients and families understand options and connect with home health, hospice, home care, financial assistance, housing, and legal aid.

Skills

Assessment

Documentation

Counseling

Communication

Time management

Education

Social Work degree (BSW/MSW/LISW)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional Care Manager (BSW, LSW, MSW, LICSW)

Part Time or Full Time University Place, WA, US

Salary Range: $37.00 To $57.00 Hourly

Location: University Place, WA - Hybrid — home, office, and local travel throughout Pierce and King Counties

Job Schedule: Full-time or Part-time; Monday through Friday, within the hours of 8:00am – 4:30pm, plus participation in the on-call rotation as assigned Pay: Based on education, licensure, and experience:

• LICSW/LASW:$45.00 – $57.00 per hour
• MSW/LSWAIC/LSWAA:$41.00 – $46.00 per hour
• BSW/LSW or related bachelor’s degree: $35.00 – $40.00 per hour

Join Our Mission to Support Families When They Need It Most

Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes.

As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We’re looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you’re ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you.

About the Role

Family First At Home is looking for an experienced social worker who enjoys meeting clients where they are—often in their own homes—and helping families work through complicated healthcare and caregiving decisions.

This is a community-based role that combines psychosocial assessment, resource navigation, advocacy, counseling, and care coordination. Our Professional Care Managers support older adults and other clients living with chronic, acute, or terminal illnesses.

You will manage a caseload, develop care plans, connect families with appropriate services, and provide steady guidance during transitions or crises. The work is independent, but you will have a team available for consultation and collaboration.

Job Duties

• Meetwith clients in their homes and complete initial and ongoing biopsychosocial assessments.
• Assessclients’ health, safety, support systems, family dynamics, caregiver stress, financial concerns, housing needs, behavioral health, and access barriers.
• Developpersonalized care plans with clear, measurable goals and update those plans as the client’s needs change.
• Coordinatecare across clients’ homes, medical offices, hospitals, rehabilitation centers, senior living communities, and community providers.
• Helpclients and families understand their options and connect them with home health, hospice, home care, financial assistance, housing, legal aid, and other community resources.
• Supportsafe transitions from hospitals, rehabilitation centers, or senior living communities back home or to another care setting.
• Providebrief, solution-focused counseling and caregiver support within the scope of the role.
• Advocatefor clients during appointments, care conferences, crises, and changes in condition.
• Stayin regular contact with clients and families and work closely with caregivers, healthcare providers, and the internal care team.
• Documentassessments, care plans, client contacts, progress, billable time, and other required information promptly and accurately.
• Meetthe position’s billable-hour and documentation expectations.
• Transportclients to medical appointments or community resources when needed.
• Participatein the Care Manager on-call rotation as assigned.

Qualifications

• BSW, MSW, or bachelor’s degree in psychology, health, or a closely related field.
• At least 3 years of direct client service, clinical, or case-management experience.
• Strong psychosocial assessment, documentation, communication, counseling, follow-through, and time-management skills.
• Ability to work independently in clients’ homes and throughout the community.
• Valid driver’s license, current auto insurance, and reliable transportation.

Preferred Experience

• Current Washington LSWAIC, LSWAA, LASW, or LICSW credential.
• 2+ years of experience in home health, hospice, home care, public health, aging services, community-based healthcare, or a similar setting.
• Experience supporting older adults, people living with chronic or terminal illnesses, and family caregivers.
• Experience with discharge planning, care transitions, advance care planning, placement support, or crisis response.
• Certified Care Manager credential, such as CCM or CMC.

Travel and Mileage Reimbursement

Regular travel throughout Pierce and King Counties is part of this position. Business mileage incurred while traveling between work locations or visiting clients and referral partners will be reimbursed in accordance with the company’s mileage reimbursement policy.

Benefits for eligible employees include:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• 10 paid holidays and one floating holiday
• Same-day pay available through TapCheck