Field LTSS Coordinator: Person-Centered Care Lead

Elevance Health, Inc.; Iowa City (IA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Elevance Health, Inc. is seeking a LTSS Service Coordinator in Iowa to support a defined caseload, conducting comprehensive assessments and developing Person Centered Plans with the member and care team.

The role emphasizes field work, collaboration with medical directors and care rounds, and ensuring integrated health and LTSS support while adhering to state and contract requirements.

Qualifications

• BA/BS degree.
• Minimum of 2 years of experience working with a social work agency.
• Specific education, years, and type of experience may be required based upon state law and contract requirements.

Responsibilities

• Perform face-to-face program assessments for LTSS/IDD, BH or PH needs using predefined questions.
• Coordinate cases with clinical healthcare management and interdisciplinary team to provide care coordination support.
• Manage non-clinical needs of members with chronic illnesses or disabilities for cost-effective service utilization.
• Document short and long-term service goals in collaboration with the member and care team.
• Identify members who may benefit from alternative levels of service or other waiver programs.
• Mentor or preceptor for new staff and contribute to process improvement initiatives.
• Submit utilization/authorization requests with documentation supporting the care plan.
• Report critical incidents to state and county agencies and participate in state audits.

Skills

Motivational interviewing

Field-based work

Care coordination

Interdisciplinary collaboration

Education

BA/BS degree

Job description

Elevance Health, Inc. is seeking a LTSS Service Coordinator in Iowa to support a defined caseload, conducting comprehensive assessments and developing Person Centered Plans with the member and care team.

The role emphasizes field work, collaboration with medical directors and care rounds, and ensuring integrated health and LTSS support while adhering to state and contract requirements.