Field-Based LTSS Coordinator — Polk County, IA

Elevance Health, Inc.; Urbandale (IA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Elevance Health LTSS Service Coordinator in Iowa manages a defined caseload, conducts assessments, and collaborates with the member and care team to develop a comprehensive PCSP and backup plan. You will interface with Medical Directors and participate in interdisciplinary care rounds to support integrated care planning.

You will document member goals, identify waiver options, mentor staff, and support utilization management while ensuring compliance with state and contract requirements.

Qualifications

• BA/BS degree required.
• Minimum 2 years of experience with a social work agency.
• Education/experience may vary by state law and contract.

Responsibilities

• Conduct face-to-face program assessments and coordinate waiver needs.
• Document goals and develop PCSP with the member and care team.
• Coordinate with clinical teams to manage PH/BH/LTSS needs.
• Submit utilization requests and assist with appeals and audits.

Skills

Communication

Motivational interviewing

Care coordination

Field work

Team collaboration

Education

BA/BS degree

Job description

Elevance Health LTSS Service Coordinator in Iowa manages a defined caseload, conducts assessments, and collaborates with the member and care team to develop a comprehensive PCSP and backup plan. You will interface with Medical Directors and participate in interdisciplinary care rounds to support integrated care planning.

You will document member goals, identify waiver options, mentor staff, and support utilization management while ensuring compliance with state and contract requirements.