Field LTSS Coordinator - Johnson County, IA

Elevance Health, Inc.; Anamosa (IA); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Elevance Health is seeking a Field-based LTSS Service Coordinator in Johnson County, IA. The role involves conducting service coordination for a defined caseload, documenting person-centered plans, and coordinating with a multidisciplinary team to support health and LTSS needs.

You will assess, plan, and monitor care, engage the member’s support network, and navigate waiver programs while complying with state and contract requirements. Travel to client sites is expected.

Qualifications

• BA/BS degree required.
• Minimum of 2 years of experience working with a social work agency; or equivalent background.
• Education/experience requirements may vary by state law and contract requirements.

Responsibilities

• Perform face-to-face program assessments for identification and coordination of an individual’s LTSS/IDD, BH or PH needs.
• Identify members with potential clinical health care needs and coordinate cases with the clinical team.
• Manage non-clinical needs of members to ensure cost-effective utilization of long-term services and supports.
• Document member goals in collaboration with the care team acting on the member’s preferences.
• Identify members who may benefit from alternative levels of service or other waiver programs.
• May mentor or train new staff and participate in process improvement initiatives.
• Submit utilization/authorization requests with documentation aligned to the care plan.
• Report critical incidents to state and county agencies as required.
• Assist with appeals, grievances, and state audits.

Education

BA/BS degree

Job description

Elevance Health is seeking a Field-based LTSS Service Coordinator in Johnson County, IA. The role involves conducting service coordination for a defined caseload, documenting person-centered plans, and coordinating with a multidisciplinary team to support health and LTSS needs.

You will assess, plan, and monitor care, engage the member’s support network, and navigate waiver programs while complying with state and contract requirements. Travel to client sites is expected.