Field LTSS Care Coordinator

The Elevance Health Companies, Inc.; Urbandale (IA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Elevance Health is seeking a LTSS Service Coordinator to conduct face-to-face assessments and coordinate long-term services in Woodbury County, IA. This field-based role requires traveling to client sites and participation in hybrid onsite/remote work as per policy.

A BA/BS degree and at least two years’ social work experience are required, with the ability to manage non-clinical needs and coordinate care teams.

Qualifications

• BA/BS degree required; state law/contract requirements may apply.
• Minimum 2 years experience with a social work agency or equivalent background.

Responsibilities

• Conduct face-to-face program assessments using predefined questions and motivational interviewing.
• Coordinate and manage a member's LTSS/IDD and BH/PH needs; act as single point of contact with care team.
• Document member goals with their care team and caregivers, within the care plan.
• Identify members who may benefit from alternative services or other waiver programs; support process improvements.
• Mentor or preceptor for new staff and assist in training; participate in utilization requests and appeals where needed.
• Report critical incidents to state or county agencies and participate in state audits.

Skills

Social work experience

Motivational interviewing

Face-to-face assessments

Field-based travel

Education

BA/BS degree

Job description

Elevance Health is seeking a LTSS Service Coordinator to conduct face-to-face assessments and coordinate long-term services in Woodbury County, IA. This field-based role requires traveling to client sites and participation in hybrid onsite/remote work as per policy.

A BA/BS degree and at least two years’ social work experience are required, with the ability to manage non-clinical needs and coordinate care teams.