Field Liaison: Eye Care Referrals & Growth

EyeCare Partners LLC; Swansea (IL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Full benefits package

401k with employer matching

PTO & Holidays

Paid maternity leave

Competitive base pay

Employee discounts

Job summary

EyeCare Partners LLC in Swansea, IL seeks a Practice Liaison to implement a coordinated referral partner marketing plan designed to originate, drive, and grow referrals to EyeCare Partners and its eye care services.

The Practice Liaison will execute initiatives focused on increasing loyalty and preference to EyeCare Partners' Doctors among internal and external provider referral sources, accelerating new EyeCare Partners Doctor practice growth, and maximizing multidisciplinary operational

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 3–5 years of experience in the healthcare industry and 3–5 years of experience in sales and marketing.
• Prior knowledge of Physician relations experience.
• Excellent written and verbal communication skills.
• Excellent project management skills.
• Excellent conflict resolution skills.

Responsibilities

• Develop, facilitate and execute a regular cadence of visits and meetings with current and potential Physician referral sources (80-90% of time in field)
• Utilize a Customer Relationship Management (CRM) system to build, develop and maintain current and potential referral sources within the company’s current and future markets
• Be the initial point of contact for all current and potential referral sources if concerns arise with referred patients
• Investigate issues and collaborate with others to reach a satisfactory resolution and drive related operational process improvements
• Gather and interpret the data and reports necessary to determine priority areas for growing referrals to ECP providers
• Develop, plan and execute a regular cadence of educational seminars, grand rounds, dinners and meet and greets between current and potential referral sources for our Physicians and team
• Work with practice leaders, key Physicians and teams to develop, implement and expand satellite locations
• Work with practice leaders, Doctors, practice teams and referral partners to educate and drive special initiatives (ATIOL conversions, surgical co-management, online referral portal adoption)
• Actively partner with Business Development Director, Liaison Program Manager, Marketing, Division VP and growth team, along with other corporate resources, to co‑develop overall organic growth strategies, market analysis, and identify/execute on best practices for organic growth
• Be the point of contact for medical, trade and Physician organizations within the practice’s current and future markets
• Work with practice leader and Liaison Program Manager to develop and maintain internal and external company liaison-related marketing initiatives
• Participate in Physician recruitment interviews to communicate the Liaison role in the building of their practice
• Develop, plan and execute new ECP provider introductions and practice building initiatives
• Facilitate co‑management relationships with practice Doctors, external referral sources and team members
• Other duties as assigned

Skills

Excellent written and verbal коммуника

Education

Bachelor’s degree

Tools

CRM system

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners LLC in Swansea, IL seeks a Practice Liaison to implement a coordinated referral partner marketing plan designed to originate, drive, and grow referrals to EyeCare Partners and its eye care services.

The Practice Liaison will execute initiatives focused on increasing loyalty and preference to EyeCare Partners' Doctors among internal and external provider referral sources, accelerating new EyeCare Partners Doctor practice growth, and maximizing multidisciplinary operational