Field ITS Technician: CCTV, Fiber & Wireless

Electronic Toll Collection (Pty) Ltd; Memphis (TN); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Unlimited PTO

11 holidays

401(k)

No-cost medical insurance (incl.Dental

Vision insurance

FSA option

Job summary

Kapsch TrafficCom is seeking a Field Service Technician to maintain and troubleshoot ITS devices and infrastructure for the Memphis SmartWay system. You will handle preventative maintenance, diagnose complex issues, and support CCTV, DMS, HAR, and networking hardware in a real-world transportation network.

The role requires reading schematics, working outdoors near traffic, and occasional night/weekend shifts. Competitive pay and comprehensive benefits are offered.

Qualifications

• Associate's degree in Electronics, Computer Science, or related field.
• Strong troubleshooting skills in electrical, fiber optic, and network systems.
• Ability to read schematics and technical plans.
• Experience with electronic testing equipment.
• Knowledge of low voltage systems, networking and wireless communications.
• Proficiency in Windows and basic Office tools.

Responsibilities

• Perform preventative and corrective maintenance on ITS systems.
• Respond to and resolve trouble tickets within required timelines.
• Diagnose and repair complex issues across multiple ITS devices.
• Maintain and support CCTV, DMS, HAR, detection systems, wireless communications, fiber optic networks, and network equipment.
• Perform utility locating for fiber and power infrastructure.
• Install, upgrade, modify, and replace ITS equipment as required.
• Utilize diagnostic tools and testing equipment to troubleshoot system faults.
• Maintain accurate daily logs, labor tracking, and service records.
• Receive and manage inventory and assist with material requests.
• Support subcontractors and ensure work meets quality and specification standards.
• Assist and guide junior technicians in field operations.

Skills

Troubleshooting electrical

Fiber optic networking

Reading schematics

Windows & Office

Outdoor/roadside work

On-call rotation

Education

Associate degree in Electronics or Computer Science

Tools

Electronic testing equipment

Network testing tools

Job description

Kapsch TrafficCom is seeking a Field Service Technician to maintain and troubleshoot ITS devices and infrastructure for the Memphis SmartWay system. You will handle preventative maintenance, diagnose complex issues, and support CCTV, DMS, HAR, and networking hardware in a real-world transportation network.

The role requires reading schematics, working outdoors near traffic, and occasional night/weekend shifts. Competitive pay and comprehensive benefits are offered.