Field IT Technician - Server & Hardware Break-Fix

Gr8ttek; Wenatchee (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Gr8ttek is seeking a Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused break-fix services on client products and coordinate with the Territory Supervisor to meet service commitments.

Ideal candidates have 1-2 years of relevant experience, technical school training, and the ability to lift up to 50 lbs. You must have a valid driver's license and reliable transportation to travel to client locations.

Qualifications

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
• Experience with hardware break-fix and client support is preferred.

Responsibilities

• Providing hardware break-fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Accepting and delivering all service calls assigned and completing associated administrative tasks.
• Responsible for control and return of assets and inventory.
• May provide guidance to colleagues.

Skills

Hardware repair

Customer service

Troubleshooting

Communication

Education

Technical school certification

Job description

Gr8ttek is seeking a Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused break-fix services on client products and coordinate with the Territory Supervisor to meet service commitments.

Ideal candidates have 1-2 years of relevant experience, technical school training, and the ability to lift up to 50 lbs. You must have a valid driver's license and reliable transportation to travel to client locations.