Field IT Technician

ZipRecruiter; Philadelphia (Philadelphia County); On-site; USD 45,000 - 50,000; Full time

Job summary

A leading provider of vending and IT solutions in Philadelphia seeks a Warehouse IT Technician. The role involves managing IT inventory, troubleshooting equipment, and providing field support to clients. Candidates should have strong technical skills and a customer-focused attitude, with opportunities for growth within the company.

Benefits

Travel reimbursement

Health insurance

Performance-based incentives

Paid time off (PTO) and sick leave

Opportunities for growth

Casual work environment

Qualifications

• Proven experience in IT inventory management.
• Strong technical skills in hardware and software troubleshooting.
• Bilingual in Spanish is a plus.

Responsibilities

• Manage and maintain IT inventory, ensuring accurate records.
• Troubleshoot and resolve IT issues related to vending and POS machines.
• Provide field support to clients, including installation and repair.

Skills

IT inventory management

Hardware troubleshooting

Software troubleshooting

Problem-solving

Effective communication

Job description

Job Description

We are a leading provider of vending, POS, and coin-operated machines to small businesses in Philadelphia and the surrounding areas. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner for our clients.

Position Overview

We are seeking a skilled Warehouse IT Technician with experience in IT inventory management. The ideal candidate will be responsible for maintaining and managing IT equipment within our warehouse. Additionally, there will be instances where field IT technician duties are required to support our clients around the Greater Philadelphia area.

Benefits

• Competitive salary ($45,000 - $50,000 annually)
• Travel reimbursement (gas, tolls, parking)
• Health insurance
• Performance-based incentives
• Paid time off (PTO) and sick leave
• Opportunities for growth and advancement within the company
• Casual work environment

Key Responsibilities

• Manage and maintain IT inventory, ensuring accurate records and availability of equipment
• Perform routine checks and maintenance on IT equipment
• Troubleshoot and resolve IT issues related to vending, POS, and coin-operated machines
• Provide field support to clients, including installation, configuration, and repair of IT equipment
• Ensure compliance with company policies and standards for IT operations
• Collaborate with team members to ensure timely and efficient service delivery

Requirements

• Proven experience in IT inventory management
• Strong technical skills in hardware and software troubleshooting
• Ability to complete installations and provide support at client locations in the Greater PA area, such as Reading, Allentown, Lancaster, etc.
• Excellent problem-solving skills and attention to detail
• Effective communication skills and a customer-focused attitude
• Valid driver's license and reliable transportation
• Bilingual in Spanish is a plus

Additional Benefits

• Health insurance
• Paid time off

Schedule

• 8-hour shifts
• Monday to Friday
• On-call
• Weekends as needed

Experience Requirements

• Computer Hardware Repair: 2 years
• Software Troubleshooting: 2 years
• Technical Support: 2 years (Required)
• Field Tech: 2 years
• Inventory Management: 2 years (Required)
• Warehouse: 1 year

License/Certification

• Driver's License (Required)

Willingness to Travel

• 100%

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