Field IT Technician

Hunter Wave; Philadelphia (Philadelphia County); On-site; USD 45,000 - 50,000; Full time

Job summary

An established industry player is looking for a Warehouse IT Technician to manage IT inventory and support clients in the Greater Philadelphia area. This role offers a dynamic work environment where you'll perform maintenance on IT equipment and troubleshoot issues related to vending and POS systems. With a focus on customer satisfaction, you'll collaborate with team members to deliver timely service. If you're passionate about technology and enjoy working in a hands-on role, this is an exciting opportunity for growth and advancement in a supportive company culture.

Benefits

Competitive salary

Travel reimbursement

Health insurance

Performance-based incentives

Paid time off (PTO)

Opportunities for growth

Casual work environment

Qualifications

• Proven experience in IT inventory management and technical support.
• Strong skills in troubleshooting IT hardware and software.

Responsibilities

• Manage IT inventory and ensure equipment availability.
• Provide field support including installation and repair of IT equipment.

Skills

IT inventory management

IT hardware troubleshooting

IT software troubleshooting

Problem-solving skills

Effective communication

Bilingual in Spanish

Education

High school diploma or equivalent

Job description

We are a leading provider of vending, POS, and coin-operated machines to small businesses in Philadelphia and the surrounding areas. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner for our clients.

Job Description:
We are seeking a skilled Warehouse IT Technician with experience in IT inventory management. The ideal candidate will be responsible for maintaining and managing IT equipment within our warehouse. Additionally, there will be instances where field IT technician duties are required to support our clients around the Greater Philadelphia area.

Benefits:

• Competitive salary ($45,000 - $50,000 annually)
• Travel reimbursement (gas, toll and parking)
• Health insurance
• Performance-based incentives
• Paid time off (PTO) and sick leave
• Opportunities for growth and advancement within the company
• Casual work environment

Key Responsibilities:

• Manage and maintain IT inventory, ensuring accurate records and availability of equipment
• Perform routine checks and maintenance on IT equipment
• Troubleshoot and resolve IT issues related to vending, POS, and coin-operated machines
• Provide field support to clients, including installation, configuration, and repair of IT equipment
• Ensure compliance with company policies and standards for IT operations
• Collaborate with team members to ensure timely and efficient service delivery

Requirements:

• Proven experience in IT inventory management
• Strong technical skills in IT hardware and software troubleshooting
• Complete installations and provide support at client locations (small local businesses) in Greater PA area, such as Reading, Allentown, Lancaster etc
• Excellent problem-solving skills and attention to detail
• Effective communication skills and a customer-focused attitude
• Valid driver's license and reliable transportation
• Bilingual in Spanish is a plus

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Computer Hardware Repair: 2 years (Preferred)
• Software troubleshooting: 2 years (Preferred)
• Technical support: 2 years (Required)
• Field Tech: 2 years (Preferred)
• Inventory management: 2 years (Required)
• Warehouse: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 100% (Preferred)