Field IT Support Technician — Per‑Call Pay & Training

Gr8ttek, LLC; Reno (NV); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

$40 per call

$5 per diem

Certification training

Job summary

Gr8ttek, LLC is seeking a Field Specialist to join its Infrastructure Delivery team in Reno, Nevada. This position involves performing hardware-focused services and solutions for client products, requiring technical troubleshooting and excellent customer service skills.

Candidates should have a technical school certification and 1-2 years of relevant experience. Benefits include $40 per call plus a $5 per diem, along with opportunities for Dell/Lenovo certification training.

Qualifications

• 1-2 years of relevant experience in hardware support.
• Ability to lift and move up to 50 lbs.
• Valid driver's license and reliable transportation.

Responsibilities

• Provide customer break fix support for designated equipment.
• Complete administrative tasks associated with service calls.
• Accept and deliver all service calls assigned.

Skills

Technical troubleshooting

Customer service skills

Clear communication

Basic repair tool kit ownership

Education

Technical school certification or equivalent

Job description

Gr8ttek, LLC is seeking a Field Specialist to join its Infrastructure Delivery team in Reno, Nevada. This position involves performing hardware-focused services and solutions for client products, requiring technical troubleshooting and excellent customer service skills.

Candidates should have a technical school certification and 1-2 years of relevant experience. Benefits include $40 per call plus a $5 per diem, along with opportunities for Dell/Lenovo certification training.