Field IT Support Technician – On‑Site Hardware Fix & Training

Gr8ttek, LLC; Eden (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Dell/Lenovo certification training

Job summary

Gr8ttek, LLC, located in Eden, Utah, is seeking a Field Specialist to join the Infrastructure Delivery team. The role involves performing hardware-focused break fix services for various client products and requires excellent customer service skills.

Candidates must have a technical school certification, valid driver's license, and the ability to perform basic troubleshooting. The position offers a payment of $40 per call and $5 per call per diem.

Qualifications

• 1-2 years of relevant experience in a technical role.
• Ability to drive to client locations and lift/move computer equipment.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Provide customer break fix support for designated equipment.
• Complete all administrative tasks associated with service calls.
• Control and return of assets and inventory.

Skills

Customer service skills

Basic troubleshooting

Communication

Analytical skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Gr8ttek, LLC, located in Eden, Utah, is seeking a Field Specialist to join the Infrastructure Delivery team. The role involves performing hardware-focused break fix services for various client products and requires excellent customer service skills.

Candidates must have a technical school certification, valid driver's license, and the ability to perform basic troubleshooting. The position offers a payment of $40 per call and $5 per call per diem.