Information Technology Field Technician

Insight Global; Homer City (Indiana County); On-site; USD 34,440 - 41,328; Full time

Job summary

A global technology support company is seeking an IT Field Technician in Homer City, PA, to provide onsite and offsite IT support for a large power plant project. The role includes troubleshooting laptops, setting up workstations, and managing IT service requests. Ideal candidates will have a passion for technology, strong communication skills, and adaptability to work in a dynamic project environment. This position offers a competitive hourly wage based on experience, between $25 and $30 per hour.

Qualifications

• 2+ years of experience troubleshooting IT hardware and software issues.
• Experience supporting Windows and macOS environments.
• Familiarity with ServiceNow or similar IT ticketing systems.

Responsibilities

• Provide onsite and offsite IT support for project teams.
• Troubleshoot and repair laptops, tablets, and mobile devices.
• Set up workstations and provide comprehensive support to team members.

Skills

Strong interest in technology

Excellent communication skills

Problem-solving skills

Adaptability

Job description

Qualifications

• Strong interest in technology and willingness to learn, with the ability to quickly adapt to internal systems and tools.
• 2+ years of experience troubleshooting IT hardware and software issues, including basic network troubleshooting.
• Excellent communication and problem-solving skills to work effectively with team members.
• Flexible and adaptable to changing project needs in a dynamic environment.

Nice to Have Skills & Experience

• Experience supporting Windows and macOS environments.
• Familiarity with ServiceNow or similar IT ticketing systems.
• Proficient in network connectivity troubleshooting and peripheral device setup (printers, docks, AV, etc.).
• Understanding of basic networking concepts (switches, cables, patching).

Experience in IT support or field services

Insight Global is seeking an IT Field Technician to support a large power plant project in Homer City, PA. This role will provide onsite and offsite IT support for project teams during construction and commissioning phases. The ideal candidate should be passionate about technology, adaptable, and ready to wear many hats in a dynamic project environment. You will deliver hands‑on support across multiple locations, ensuring smooth technology operations throughout the project. Daily tasks include troubleshooting and repairing laptops, tablets, and mobile devices, setting up workstations, and providing comprehensive support to team members as needed. You’ll perform basic network troubleshooting, including cabling and device setup, and coordinate with security teams to maintain physical and access security. Additionally, you’ll manage IT service requests through Kiewit’s internal system, support equipment procurement and inventory management, and collaborate closely with project teams to resolve issues or elevate when necessary. This role requires flexibility, adaptability, and a proactive approach to supporting the project. This position can pay between $25-$30/HR based on experience.