Field IT Support Specialist — Travel & On-site (Part-Time)

KPM; Houston (TX); On-site; USD 28,000 - 47,000; Part time

Benefits offered by this job

Flexible scheduling

Travel between properties

On-site role

Job summary

KPM Multifamily is seeking an IT Support Specialist to keep Houston-area teams running on-site. This role is hands-on, people-facing, and involves travel between properties. Part-time or contract arrangements are welcome, with scheduling aligned to availability.

Ideal candidates have experience supporting phones, desktops, and network issues, plus strong communication. Flexibility and reliable transportation to multiple properties across the Houston metro are required.

Qualifications

• Hands-on support for phone systems, computers, and network connectivity.
• Working knowledge of Windows, common office software, and basic networking concepts.
• Ability to diagnose problems independently and escalate appropriately.
• Clear, patient communication with non-technical coworkers.

Responsibilities

• Set up, configure, and troubleshoot desktops, laptops, printers, and peripherals.
• Support office phone systems, including VoIP handsets, extensions, voicemail, and call routing.
• Troubleshoot internet and network issues — routers, switches, Wi‑Fi APs, and cabling.
• Create and manage user accounts, email, and access permissions.
• Install software updates and assist with basic security housekeeping.
• Provide friendly help‑desk support to staff by phone, email, and in person.
• Track equipment inventory and coordinate with outside vendors or ISPs.

Skills

Phone systems support

Windows OS & Office

Networking basics

Troubleshooting & problem solving

Clear communication

Tools

VoIP platforms

Microsoft 365 Admin

VPN concepts

Job description

KPM Multifamily is seeking an IT Support Specialist to keep Houston-area teams running on-site. This role is hands-on, people-facing, and involves travel between properties. Part-time or contract arrangements are welcome, with scheduling aligned to availability.

Ideal candidates have experience supporting phones, desktops, and network issues, plus strong communication. Flexibility and reliable transportation to multiple properties across the Houston metro are required.