T Support Specialist - Part-Time or Contract

KPM; Houston (TX); On-site; USD 28,000 - 47,000; Part time

Benefits offered by this job

Flexible scheduling

Travel between properties

On-site role

Job summary

KPM Multifamily is seeking an IT Support Specialist to keep Houston-area teams running on-site. This role is hands-on, people-facing, and involves travel between properties. Part-time or contract arrangements are welcome, with scheduling aligned to availability.

Ideal candidates have experience supporting phones, desktops, and network issues, plus strong communication. Flexibility and reliable transportation to multiple properties across the Houston metro are required.

Qualifications

• Hands-on support for phone systems, computers, and network connectivity.
• Working knowledge of Windows, common office software, and basic networking concepts.
• Ability to diagnose problems independently and escalate appropriately.
• Clear, patient communication with non-technical coworkers.

Responsibilities

• Set up, configure, and troubleshoot desktops, laptops, printers, and peripherals.
• Support office phone systems, including VoIP handsets, extensions, voicemail, and call routing.
• Troubleshoot internet and network issues — routers, switches, Wi‑Fi APs, and cabling.
• Create and manage user accounts, email, and access permissions.
• Install software updates and assist with basic security housekeeping.
• Provide friendly help‑desk support to staff by phone, email, and in person.
• Track equipment inventory and coordinate with outside vendors or ISPs.

Skills

Phone systems support

Windows OS & Office

Networking basics

Troubleshooting & problem solving

Clear communication

Tools

VoIP platforms

Microsoft 365 Admin

VPN concepts

Job description

IT Support Specialist — Part-Time or Contract

Company: KPM MultifamilyLocation: Houston, TX — On-site, with travel between propertiesJob Type: Part-Time or ContractCompensation: Hourly, commensurate with experience

About the Role

KPM Multifamily is looking for a dependable, hands‑on IT Support Specialist to keep our Houston-area teams up and running. You'll be the go‑to person when a phone won't connect, a laptop won't boot, or the internet drops at a property office. This is a practical, people-facing role — a good fit for someone who enjoys solving problems quickly and explaining fixes in plain language.

We're open to either a part‑time employee or an independent contractor arrangement, whichever suits you better. Because our communities are spread across the Houston metro, you'll need to be willing to travel between properties on a regular basis. Scheduling is flexible and set in coordination with your availability.

What You'll Do

• Set up, configure, and troubleshoot desktops, laptops, printers, and peripherals
• Support office phone systems, including VoIP handsets, extensions, voicemail, and call routing
• Troubleshoot internet and network issues — routers, switches, Wi‑Fi access points, and cabling
• Create and manage user accounts, email, and access permissions
• Install software updates and assist with basic security housekeeping
• Provide friendly help‑desk support to staff by phone, email, and in person
• Track equipment inventory and coordinate with outside vendors or ISPs when needed
• Document recurring issues and common fixes for the team

What We're Looking For

• Hands‑on experience supporting phone systems, computers, and internet/network connectivity
• Working knowledge of Windows, common office software, and basic networking concepts
• Ability to diagnose problems independently and know when to escalated
• Clear, patient communication with non-technical coworkers
• Reliable transportation, a valid driver's license, and willingness to travel regularly to properties across the Houston metro area
• Comfortable lifting and moving equipment (up to 50 lbs)

Nice to Have

• Prior IT support experience in property management, multifamily, or a multi‑site business
• Familiarity with Microsoft 365 admin, VoIP platforms, or property management software
• CompTIA A+, Network+, or similar certification

Compensation & Benefits

Pay is hourly and based on experience — tell us what you've done and we'll make a fair offer. We can structure this as part-time employment or as a contract engagement. Flexible scheduling with potential for expanded hours over time.