Field IT Operations Specialist, NYC: Brooklyn & Bronx

Innovee Consulting LLC; New York (NY); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Innovee Consulting LLC is seeking a Field Operations Specialist to support Brooklyn and Bronx IT operations. The role involves validating daily equipment operations, installing UPS/PDU connections, maintaining hardware inventories, and ensuring clean, organized IT rooms across multiple NYC boroughs.

You will coordinate with ACS and vendor teams for hardware replacements, perform rack and stack tasks, and assist with commissioning of environmental monitoring devices and network patches.

Qualifications

• 5+ years proven experience in Field Operations IT.
• Experience in managing MDF and IDF technology rooms.
• Experience with IT infrastructure - Windows Servers, VMware, Cisco networking, Wi‑Fi, VOIP, on‑prem data centers, UPS, PDU, security systems.
• Excellent interpersonal and communication skills.
• Ability to multitask in a high-paced environment.
• Vendor management skills and ability to travel between sites.

Responsabilités

• Validate daily operations of equipment in IT operations rooms across boroughs.
• Install, connect and configure UPS and PDU for hardware equipment.
• Maintain updated inventory of hardware in IT operations rooms across boroughs.
• Maintain clean and organized IT operations rooms across boroughs.
• Act as point of contact with vendors for hardware deliveries and replacements.
• Collaborate with other infrastructure groups to resolve hardware issues.
• Perform hardware replacements for failed components in coordination with ACS groups and vendors.
• Rack and stack servers, switches, routers, and appliances as required.
• Perform commissioning of UPS, PDU, and environmental monitoring devices.
• Perform network patching and connect patches to switches, routers, and data circuits.
• Coordinate circuit cutovers with NYC ACS and other groups.
• Un-rack and decommission retired hardware in refresh projects with coordination.

Connaissances

Interpersonal communication

Multitasking

Team player

Customer focus

Vendor management

Outils

Windows Servers

VMware

Cisco networking

Wi‑Fi

UPS & PDU hardware

Description du poste

Innovee Consulting LLC is seeking a Field Operations Specialist to support Brooklyn and Bronx IT operations. The role involves validating daily equipment operations, installing UPS/PDU connections, maintaining hardware inventories, and ensuring clean, organized IT rooms across multiple NYC boroughs.

You will coordinate with ACS and vendor teams for hardware replacements, perform rack and stack tasks, and assist with commissioning of environmental monitoring devices and network patches.