Field IT Hardware Technician – On‑Site Installations

Publix Super Markets; Sylacauga (AL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Holiday bonus

Job summary

Publix Super Markets, Inc. technology team is seeking a Service/Installation Technician to provide IT hardware support for Publix stores in the southeastern Birmingham, AL area.

You will install, repair, and perform preventive maintenance on desktop computers, servers, printers, POS systems, barcode scanners, weighing devices, and networking equipment, with on-site store visits. This hybrid, full-time role includes day shifts, after-hours on-call rotations, weekend work as required, and a Year

Qualifications

• Associate degree in information technology or equivalent experience.
• 1+ year of PC/Technical support experience; basic IT hardware knowledge.
• Basic understanding of Windows OS.
• Basic understanding of thermal and laser printing.
• Analytical and troubleshooting skills.
• Driver license with clean driving record.
• Willing to work variable shifts including overnights.
• Able to lift up to 75 lbs and climb ladders.
• Able to work in confined spaces and use hand/power tools.

Responsibilities

• Install, repair, and preventive maintenance of IT hardware in Publix stores (desktops, servers, printers, POS, barcode scanners, weighing devices, networking).
• Support Publix retail stores through on-site visits.
• Travel between store locations to perform tasks.
• Work predominantly 8:00–16:30, Monday–Friday; participate in after-hours on-call rotation.
• May be required to work rotating weekends and holidays; augment support in other areas if needed.

Skills

PC/Technical support

Windows OS

IT hardware

Troubleshooting

Cable management

Valid driver’s license

Ladder work

Education

Associate degree in information technology

Tools

Active Directory

Ticketing systems

Problem reporting systems

Job description

Publix Super Markets, Inc. technology team is seeking a Service/Installation Technician to provide IT hardware support for Publix stores in the southeastern Birmingham, AL area.

You will install, repair, and perform preventive maintenance on desktop computers, servers, printers, POS systems, barcode scanners, weighing devices, and networking equipment, with on-site store visits. This hybrid, full-time role includes day shifts, after-hours on-call rotations, weekend work as required, and a Year