Field IT Engineer - On-Site & Remote MSP Support

Greystone Technology Group

Mooresville (NC)

Hybrid

USD 57,000 - 65,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Great medical insurance plans

Work from home flexibility

Paid certifications and training

Job summary

Biz Technology Solutions, a New Charter Company, is seeking a Field Services Engineer to provide on-site and remote IT support in Mooresville, NC, with near-daily client travel.

The role covers Windows desktops/servers, Microsoft 365, Entra ID, Intune, networking, and cloud infrastructure; you will document work in ConnectWise, troubleshoot issues, perform preventive maintenance, and participate in on-call rotations.

Qualifications

Associate degree or 3–5 years of technical experience required.
Hands-on troubleshooting of Windows desktops/servers, M365, Entra ID, Intune.
Solid IP networking knowledge; ability to diagnose remotely and on-site.
Strong communication, documentation, independence and teamwork.

Responsibilities

Provide on-site technical support at client locations and remote support by phone, email or ticketing.
Own incidents, service requests, and projects; meet response expectations.
Install, configure, maintain and troubleshoot Windows systems and cloud services.
Document environments and work in ConnectWise; track time accurately.
Participate in stand-ups, training, and on-call rotations.

Skills

Windows troubleshooting

Microsoft 365

Entra ID

Intune

IP networking

Customer communication

Problem solving

Teamwork

Education

Associate degree

Industry certification

Tools

ConnectWise

Job description

Biz Technology Solutions, a New Charter Company, is seeking a Field Services Engineer to provide on-site and remote IT support in Mooresville, NC, with near-daily client travel.

Get your free, confidential resume review.

or drag and drop your file here.