Field IT Engineer — On-Site & Remote Windows/Cloud Support
New Charter Technologies, LLC
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Job summary
New Charter Technologies, LLC is seeking a Field Services Engineer in Burlington, Vermont (Hybrid with travel to client sites). You will provide on-site and remote technical support across Windows desktops and servers, Microsoft 365, Entra ID, Intune, networks, and cloud infrastructure.
You will manage tickets in ConnectWise, document client environments, perform preventive maintenance, and coordinate timely resolutions.
Qualifications
- Associate degree or 3–5 years of equivalent technical experience.
Responsibilities
- Provide on-site technical support across client locations, with remote support by phone, email, ticketing, and remote management tools as appropriate.
Skills
Education
Tools
Job description
New Charter Technologies, LLC is seeking a Field Services Engineer in Burlington, Vermont (Hybrid with travel to client sites). You will provide on-site and remote technical support across Windows desktops and servers, Microsoft 365, Entra ID, Intune, networks, and cloud infrastructure.
You will manage tickets in ConnectWise, document client environments, perform preventive maintenance, and coordinate timely resolutions.
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