Field IT Engineer - Hybrid, Multi-Site Support, Company Car

Lloyd Motor Group; Carlisle (Cumberland County); Hybrid; USD 51,000 - 62,000; Full time

Benefits offered by this job

33 days annual leave

Healthcare cash plan

Employee vehicle-discount schemes

Cycle to work scheme

Eyecare vouchers

Free flu jabs

Pension scheme (including life cover)

Internal and manufacturer training

Staff referral scheme

Job summary

Lloyd Motor Group, a UK car retailer with a multi-site presence, is seeking an IT Support Field Engineer to strengthen its North East IT team. The role combines on-site and remote support across dealerships, with emphasis on maintaining IT infrastructure and rolling out projects.

Applicants should have 3+ years as a field engineer, with franchise/motor trade IT experience preferred. Hybrid working hours apply, and a company car is included in the benefits package.

Qualifications

• At least 3 years of experience as a field engineer.
• Experience preferred in franchise and motor trade IT infrastructure.

Responsibilities

• Provide on-site and remote IT support for escalated or infrastructure-related issues.
• Conduct site visits to maintain and support dealership IT systems and networks.
• Install, configure, and troubleshoot servers, network devices, end-user hardware, and dealership systems.
• Support IT projects including hardware upgrades, system rollouts, and new site setups.
• Monitor infrastructure health, perform backups, and proactively resolve technical issues.
• Liaise with third-party vendors and support cybersecurity incident response.
• Assist with user support tasks such as account setup, password resets, and service desk ticket management.

Skills

Field engineering

IT infrastructure

Vendor liaison

Job description

Lloyd Motor Group, a UK car retailer with a multi-site presence, is seeking an IT Support Field Engineer to strengthen its North East IT team. The role combines on-site and remote support across dealerships, with emphasis on maintaining IT infrastructure and rolling out projects.

Applicants should have 3+ years as a field engineer, with franchise/motor trade IT experience preferred. Hybrid working hours apply, and a company car is included in the benefits package.