Field IT Deskside Technician – Onsite End-User Support

Digital Management Llc; Cleveland (OH); On-site; USD 60,000 - 72,000; Full time

Job summary

DMI, LLC is seeking a Field Office Deskside Technician to join our team in Cleveland, OH. You will oversee IT services at Field Offices within Mission and Site Support Services under the Service Delivery Line of Business.

DMI, LLC seeks candidates with 4+ years of relevant experience, strong communication skills, and on-site troubleshooting abilities. US citizenship and the ability to obtain a security clearance are required.

Qualifications

• High School diploma is required.
• 4+ years of relevant work experience.
• US citizenship required.
• Ability to obtain United States Marshal Service background check.

Responsibilities

• Directs teams to deliver end-user support at field offices.
• Proactive environment assessments and break/fix services.
• Manages onsite troubleshooting and restoration of devices.
• Coordinates with headquarters and stakeholders to ensure reliable service delivery.

Skills

Troubleshooting end-user devices

On-site IT support

IT asset management

Communication and customer service

Education

High School diploma

Job description

DMI, LLC is seeking a Field Office Deskside Technician to join our team in Cleveland, OH. You will oversee IT services at Field Offices within Mission and Site Support Services under the Service Delivery Line of Business.

DMI, LLC seeks candidates with 4+ years of relevant experience, strong communication skills, and on-site troubleshooting abilities. US citizenship and the ability to obtain a security clearance are required.