Field IT Deskside Technician – On‑Site Support Pro

DMI; Pittsburgh (Allegheny County); On-site; USD 54,000 - 66,000; Full time

Job summary

DMI is seeking a Field Office Deskside Technician to join our Pittsburgh, PA team. The role oversees IT services at field offices, directing MACD actions and ensuring reliable end-user support across sites. You will coordinate with headquarters to maintain mission continuity and service delivery.

Ideal candidates have 4+ years of hands-on IT support, a High School diploma, U.S. citizenship, and the ability to clear a security background check.

Qualifications

• Minimum Education: High School
• Minimum Work Experience: 4 years relevant

Responsibilities

• Direct end-user support via MACD actions across field offices.
• Perform proactive environment assessments and responsive break/fix services to maintain mission continuity.
• Lead onsite troubleshooting and device restoration, coordinating with HQ to align service delivery.

Skills

Troubleshooting

On-site support

IT asset mgmt

Customer service

Education

High School

Job description

DMI is seeking a Field Office Deskside Technician to join our Pittsburgh, PA team. The role oversees IT services at field offices, directing MACD actions and ensuring reliable end-user support across sites. You will coordinate with headquarters to maintain mission continuity and service delivery.

Ideal candidates have 4+ years of hands-on IT support, a High School diploma, U.S. citizenship, and the ability to clear a security background check.