Field IT Asset Recovery Technician

Sage Sustainable Electronics, LLC; Madison (WI); On-site; USD 45,000 - 55,000; Full time

Job summary

Sage Sustainable Electronics, LLC is seeking a Field Technician to perform customer-facing asset recovery, device decommissioning, and inventory management at customer sites. The role combines field work, transportation, and warehouse support to ensure safe, compliant service with an excellent customer experience.

The Field Technician travels to customer locations, supports warehouse/production during slower field periods, and maintains DOT/compliance standards while upholding Sage’s

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license with a clean driving record.
• Ability to obtain and maintain DOT Medical Certification.
• At least 21 years of age.
• Customer service, warehouse, inventory, transportation, logistics, or related experience.
• Ability to safely operate company vehicles and navigate using GPS technology.
• Strong customer service, communication, and interpersonal skills.
• Strong attention to detail and organization.
• Ability to lift up to 50 pounds regularly and perform physical work.
• Ability to travel, including overnight travel as required.

Responsibilities

• Safely operate company vehicles to transport customer equipment and materials.
• Execute customer pickups, onsite inventory projects, and equipment collection activities.
• Perform secure onsite data destruction using approved equipment and processes.
• Decommission IT devices and sort materials for recycling, resale, or redeployment.
• Record, track, receive, and manage inventory using company systems.
• Package, stage, and prepare equipment and materials for shipment.
• Support warehouse, processing, production, and inventory operations when not assigned to field service activities.
• Maintain compliance with DOT regulations, vehicle inspections, and documentation.
• Follow safety procedures and maintain a clean, organized work environment.
• Communicate professionally with customers and internal teams.
• Perform additional duties as assigned.

Skills

Customer service

Warehouse operations

Inventory management

Data destruction

GPS navigation

Microsoft Office

Education

High school diploma

DOT Medical Certification

Tools

GPS devices

Inventory software

Forklift operation

Job description

Sage Sustainable Electronics, LLC is seeking a Field Technician to perform customer-facing asset recovery, device decommissioning, and inventory management at customer sites. The role combines field work, transportation, and warehouse support to ensure safe, compliant service with an excellent customer experience.

The Field Technician travels to customer locations, supports warehouse/production during slower field periods, and maintains DOT/compliance standards while upholding Sage’s