Field Internet Installer & Troubleshooter

Nextlink Internet; Gainesville, Northern (TX, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

On-the-job training

Opportunities for advancement

Paid time off

Paid training

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

Nextlink Internet is seeking a Field Installation Technician to perform on-site installations, service visits, and troubleshooting for residential and business customers in Texas. The role focuses on installing equipment, configuring routers, and restoring services while maintaining high customer satisfaction.

The position requires physical work, climbing, driving, and adherence to safety protocols. A valid driver’s license, background check, and drug screening are required; overtime and on-call

Qualifications

• Must be professional in dress, speech, and manner.
• Ability to work independently and show sound judgement.
• Demonstrate accountability to prioritize and manage workload.
• Must handle a fast-paced environment with interruptions.
• Desire to learn and love for technology.
• Must pass drug screening and criminal background check; valid driver's license with good record.
• Must be able to use tools to install equipment.

Responsibilities

• Perform site surveys for potential customers to evaluate serviceability.
• Diagnose customer problems at service calls and restore service.
• Install Internet service including mounting equipment and wiring.
• Configure routers and computers for access to services.
• Perform equipment upgrades for existing customers.
• Work on-site at customer locations and adhere to safety guidelines.

Skills

Professional appearance

Independent worker

Accountability

Multitasking

Tech-savvy

Drug screen

Tools

Hand tools

Job description

Nextlink Internet is seeking a Field Installation Technician to perform on-site installations, service visits, and troubleshooting for residential and business customers in Texas. The role focuses on installing equipment, configuring routers, and restoring services while maintaining high customer satisfaction.

The position requires physical work, climbing, driving, and adherence to safety protocols. A valid driver’s license, background check, and drug screening are required; overtime and on-call