Field Internet Install & Troubleshooting Tech

AMG TECHNOLOGY INVESTMENT GROUP LLC; Carson Township (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

Nextlink is seeking a Field Installation Technician to perform on-site installations and service visits for customers. You will troubleshoot issues, install Internet equipment, and configure routers and devices at customer locations.

The role requires physical work outdoors and climbing, with occasional on-call duties. Ideal candidates have strong customer service skills, can work independently, and pass background checks and a drug screen.

Qualifications

• Excellent customer service skills and technical ability.
• Ability to perform site surveys for potential customers.
• Diagnose problems at service calls and restore service.
• Configure routers and customer computers for Internet access.
• Perform equipment upgrades for existing customers.

Responsibilities

• Perform site surveys for potential customers to evaluate serviceability.
• Diagnose customer problems at service calls and restore functional service.
• Install Internet service at customer locations and mount equipment.
• Configure routers and customer computers for access to Internet services.
• Perform equipment upgrades for existing customers.
• Complete additional duties as assigned.

Skills

Customer service

Technical ability

Site surveys

Troubleshooting

Router configuration

Equipment upgrades

Valid driver's license

Tools

Tools for installation

Job description

Nextlink is seeking a Field Installation Technician to perform on-site installations and service visits for customers. You will troubleshoot issues, install Internet equipment, and configure routers and devices at customer locations.

The role requires physical work outdoors and climbing, with occasional on-call duties. Ideal candidates have strong customer service skills, can work independently, and pass background checks and a drug screen.