Field Installation Engineer: Linear Accelerators

Siemens Healthineers AG; Wilmington (NC); On-site; USD 53,000 - 72,000; Full time

Benefits offered by this job

Company vehicle

Overtime opportunities

Job summary

Siemens Healthineers AG is seeking a field service engineer to install and service on-site imaging systems and linear accelerators. You will diagnose, troubleshoot, and repair complex equipment, train customers on operation and maintenance, and ensure safety and regulatory compliance.

Travel and vehicle provided with company fleet policies apply. The role requires strong electro-mechanical engineering knowledge, RF energy device experience, and proficiency with PC-based systems and networking.

Qualifications

• High School Diploma or equivalent with 2–4 years related experience, or an Associate/Bachelor’s degree preferred.
• Experience with electronic and electro-mechanical engineering, RF energy devices, and electronic cooling systems.
• Proficiency with verification and calibration test equipment.
• Basic networking skills to integrate the machine onto customer server.
• Experience with PC-based systems.
• Customer-focused attitude and strong communication.

Responsibilities

• Provide highly visible customer support via on-site installation of linear accelerators and imaging systems.
• Oversee diagnoses, troubleshooting, service, and repair of complex equipment.
• Check and approve operational quality of system equipment.
• Instruct customers in operation and maintenance of the system.
• Serve as company liaison with customers on administrative and technical matters for assigned projects.
• Support field activities including system hardware/software, PCs, and networking/installations.
• Demonstrate equipment operation per Customer Acceptance Procedure (CAP).
• Advise customers on spare parts orders or service requests to ensure proper operation.
• Record installation/upgrade work in company systems for accurate customer data.
• Maintain professionalism and safety according to VMS guidelines and customer regulations.
• Perform parts inventory and ordering for installs, including spare parts replenishment.
• Maintain technical documentation on operating characteristics and performance.

Skills

Electronic and electro-mechanical eng.

RF energy devices

Electronic cooling systems

Test equipment

Basic networking

PC-based systems

Customer focus

Interpersonal communication

Fluency in English

Education

High School Diploma or equivalent

Associate or Bachelor's degree in related program preferred

Tools

Test Equipment

Networking hardware

Job description

Siemens Healthineers AG is seeking a field service engineer to install and service on-site imaging systems and linear accelerators. You will diagnose, troubleshoot, and repair complex equipment, train customers on operation and maintenance, and ensure safety and regulatory compliance.

Travel and vehicle provided with company fleet policies apply. The role requires strong electro-mechanical engineering knowledge, RF energy device experience, and proficiency with PC-based systems and networking.