Field Installation Engineer – Life Sciences (75% Travel)

Vaisala; Boston (MA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Paid time off

Job summary

Vaisala in Boston, MA is seeking a Field Installation Engineer in the Northeast region to join our Industrial Measurements team and provide onsite installation and support for the viewLinc continuous monitoring system for pharma and life science customers.

You will travel up to 75% annually, performing onsite installation, validation (IQ/OQ/PQ), and training to ensure systems are compliant and reliable in regulated environments.

Qualifications

• Bachelor’s degree or equivalent in a technical field.
• 5–8 years of experience in a field engineer, field service, or technical support role.
• Certified training in metrology, computer networking, or electronics.
• Strong practical knowledge of TCP/IP networking, including device configuration, subnetting, DHCP, DNS, NAT, firewalls, and basic VPN troubleshooting.
• Hands-on experience with industrial gateways, cellular routers, or comparable networked devices; experience with Digi platforms is strongly preferred.
• Experience working in GxP‑regulated environments, such as pharmaceutical, biotechnology, medical device, or healthcare.
• Familiarity with FDA 21 CFR Part 11, EU GMP Annex 11, and IQ/OQ/PQ validation processes.

Responsibilities

• Perform onsite installation, configuration, commissioning, upgrades, troubleshooting, and repair of viewLinc hardware and software.
• Install and support data loggers, sensors, transmitters, gateways, industrial cellular routers, serial servers, and related networked devices.
• Diagnose connectivity issues involving Ethernet, Wi‑Fi, cellular networks, IP addressing, DHCP, DNS, NAT, firewalls, port forwarding, and VPNs.
• Support customer validation activities, including IQ/OQ/PQ, and collaborate with Quality and Validation teams in GxP‑regulated environments.
• Deliver technical training on system operation, alarm management, reporting, and basic troubleshooting.
• Maintain accurate service records, calibration documentation, site reports, and expense submissions.
• Partner with Technical Support, Sales, and Customer Success teams to resolve complex customer issues and ensure a high‑quality service experience.
• Identify and communicate product‑improvement opportunities based on customer and field experience.
• Manage travel schedules, customer appointments, and daily workload independently.

Skills

TCP/IP networking

Industrial networking

Field installation

Customer facing

Travel readiness

Education

Bachelor’s degree in computer science, electrical or mechanical engineering

Tools

Digi platforms

Job description

Vaisala in Boston, MA is seeking a Field Installation Engineer in the Northeast region to join our Industrial Measurements team and provide onsite installation and support for the viewLinc continuous monitoring system for pharma and life science customers.

You will travel up to 75% annually, performing onsite installation, validation (IQ/OQ/PQ), and training to ensure systems are compliant and reliable in regulated environments.