Field Installation Engineer - Life Sciences & GxP

Vaisala

Burlington (MA)

On-site

USD 85,000 - 95,000

Full time

10 days ago

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Job summary

Vaisala is seeking a Field Installation Engineer for the Northeast region to install, configure, validate, and support the viewLinc continuous monitoring system for pharma and life sciences customers.

You will collaborate with customers to ensure systems are compliant, reliable, and operating effectively, traveling up to 75% annually and working onsite from customer sites within a one-hour drive of a major airport.

Qualifications

Bachelor’s degree in a technical field or equivalent experience.
5–8 years in field engineer, field service, or technical support.
Certified training in metrology, computer networking, or electronics.
Strong TCP/IP networking and VPN troubleshooting.
Experience with industrial gateways or networked devices; Digi preferred.
Experience in GxP-regulated environments (pharma/biotech/healthcare).
Willingness to travel up to 75% domestically and internationally.

Responsibilities

Install, configure, validate, upgrade, troubleshoot, and repair viewLinc hardware and software onsite.
Install and support data loggers, sensors, gateways, routers, and networked devices.
Diagnose connectivity issues (Ethernet, Wi‑Fi, VPNs, DNS, NAT, firewalls).
Support IQ/OQ/PQ validation activities with QA and Validation teams.
Deliver technical training on system operation and alarm management.
Maintain service records, calibration documents, site reports, expenses.
Collaborate with Technical Support, Sales, and Customer Success.
Identify product-improvement opportunities from field experience.
Manage travel schedules and daily workload independently.