Field Inspections Dispatch Coordinator

SOCOTEC, Inc.; Village of Farmingdale (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

SOCOTEC, Inc. is seeking an Assistant Operations Coordinator to support the daily deployment and routing of 50+ field inspectors from Farmingdale, NY.

The role emphasizes reliability, initiative, and learning potential in a fast-paced environment. The successful candidate will collaborate with the Operations & Dispatch Team, ensure accurate work instructions, maintain client communications, and handle scheduling for multiple active projects.

Qualifications

• Knowledge of NYC and the five boroughs is REQUIRED.
• Proficient in MS Office and computer literacy.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Coordinate and schedule field inspectors while maintaining daily communication with clients.
• Dispatch work orders and project details to inspectors via phone and email.
• Deliver excellent customer service and maintain accurate records of all job status updates.
• Work collaboratively with the Operations & Dispatch Team to ensure accurate work instructions are provided to field employees.
• Provide timely updates and follow-ups on multiple active construction projects.
• Monitor inspector activity and enter accurate information into internal systems.

Skills

Interpersonal skills

Communication skills

Multitasking

Detail-oriented

Customer-focused

Tools

MS Office

Job description

SOCOTEC, Inc. is seeking an Assistant Operations Coordinator to support the daily deployment and routing of 50+ field inspectors from Farmingdale, NY.

The role emphasizes reliability, initiative, and learning potential in a fast-paced environment. The successful candidate will collaborate with the Operations & Dispatch Team, ensure accurate work instructions, maintain client communications, and handle scheduling for multiple active projects.