Field Operations Scheduler - Inspection Dispatch

SOCOTEC, Inc.; Village of Farmingdale (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

SOCOTEC, Inc. in Farmingdale, NY is seeking an Assistant Operations Coordinator to support the daily deployment and routing of 50+ field inspectors. The role emphasizes reliability, organization, and proactive communication with clients and field teams.

Responsibilities include coordinating schedules, dispatching work orders, and maintaining accurate records across projects. In-office, full-time position with opportunities to grow within a dynamic, client-focused environment.

Qualifications

• Proficient in MS Office and computer literate.
• Ability to work effectively in a fast-paced environment.
• Customer-focused and team-oriented.
• Proactive, self-starter, and strong problem solver.
• Comfortable working with clients, operational staff, field personnel, and management.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• High attention to detail and exceptional organizational skills.
• Knowledge of NYC and the 5 boroughs is REQUIRED.

Responsibilities

• Coordinate and schedule field inspectors; maintain daily client communication.
• Dispatch work orders and project details to inspectors via phone and email.
• Provide timely updates and follow-ups on multiple active construction projects.
• Monitor inspector activity, process paperwork, and enter data into internal systems.
• Deliver excellent customer service and maintain accurate records of job status updates.
• Work collaboratively with the Operations & Dispatch Team to ensure accurate work instructions.

Skills

Interpersonal skills

Multitasking

Customer focus

Team orientation

Problem solving

Client coordination

Tools

MS Office

Job description

SOCOTEC, Inc. in Farmingdale, NY is seeking an Assistant Operations Coordinator to support the daily deployment and routing of 50+ field inspectors. The role emphasizes reliability, organization, and proactive communication with clients and field teams.

Responsibilities include coordinating schedules, dispatching work orders, and maintaining accurate records across projects. In-office, full-time position with opportunities to grow within a dynamic, client-focused environment.