Field Operations Coordinator — NYC Scheduling & Dispatch

SOCOTEC, Inc.; Village of Farmingdale (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

SOCOTEC, Inc. is seeking an Assistant Operations Coordinator to support the daily deployment and routing of 50+ field inspectors in Farmingdale, NY. The role emphasizes proactive scheduling, strong organization, and customer-focused communication with clients and internal teams.

In-office position with 5 days per week schedule, offering growth opportunities within a respected firm recognized for workplace culture and industry expertise in the AEC sector.

Qualifications

• Proficient in MS Office and computer literate.
• Ability to multitask and manage competing priorities.
• Strong interpersonal and communication skills; customer-focused and team-oriented.

Responsibilities

• Work collaboratively with the Operations & Dispatch Team to ensure accurate and compliant work instructions are provided to field employees.
• Deliver excellent customer service and maintain accurate records of all job status updates.
• Coordinate and schedule field inspectors while maintaining daily communication with clients.
• Dispatch work orders and project details to inspectors via phone and email.
• Provide timely updates and follow-ups on multiple active construction projects.
• Monitor inspector activity, process paperwork, and enter accurate information into internal systems.

Skills

MS Office

Multitasking

Customer-focused

Interpersonal skills

Communication skills

Problem solving

Knowledge of NYC & five boroughs

Job description

SOCOTEC, Inc. is seeking an Assistant Operations Coordinator to support the daily deployment and routing of 50+ field inspectors in Farmingdale, NY. The role emphasizes proactive scheduling, strong organization, and customer-focused communication with clients and internal teams.

In-office position with 5 days per week schedule, offering growth opportunities within a respected firm recognized for workplace culture and industry expertise in the AEC sector.