Assistant Operations Coordinator

SOCOTEC, Inc.; Village of Farmingdale (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

SOCOTEC, Inc. is seeking an Assistant Operations Coordinator to support the daily deployment and routing of 50+ field inspectors from Farmingdale, NY.

The role emphasizes reliability, initiative, and learning potential in a fast-paced environment. The successful candidate will collaborate with the Operations & Dispatch Team, ensure accurate work instructions, maintain client communications, and handle scheduling for multiple active projects.

Qualifications

• Knowledge of NYC and the five boroughs is REQUIRED.
• Proficient in MS Office and computer literacy.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Coordinate and schedule field inspectors while maintaining daily communication with clients.
• Dispatch work orders and project details to inspectors via phone and email.
• Deliver excellent customer service and maintain accurate records of all job status updates.
• Work collaboratively with the Operations & Dispatch Team to ensure accurate work instructions are provided to field employees.
• Provide timely updates and follow-ups on multiple active construction projects.
• Monitor inspector activity and enter accurate information into internal systems.

Skills

Interpersonal skills

Communication skills

Multitasking

Detail-oriented

Customer-focused

Tools

MS Office

Job description

SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects.

SOCOTEC’s combination of expertise, experience and methods are increasingly recognized as best-in-class fueling significant growth.

SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work®.

Job Description

We are currently seeking an Assistant Operations Coordinator with or without experience in inspection scheduling to support the daily deployment and routing of 50+ field inspectors. The ideal candidate is self‑motivated, energetic, responsible, and eager to learn. This role offers opportunities for advancement for individuals who show strong initiative and a desire to grow.

Responsibilities

• Work collaboratively with the Operations & Dispatch Team to ensure accurate and compliant work instructions are provided to field employees
• Deliver excellent customer service and maintain accurate records of all job status updates
• Coordinate and schedule field inspectors while maintaining daily communication with clients
• Dispatch work orders and project details to inspectors via phone and email
• Provide timely updates and follow‑ups on multiple active construction projects
• Monitor inspector activity, process paperwork, and enter accurate information into internal systems

Qualifications

• Proficient in MS Office and computer literate
• Ability to work effectively in a fast‑paced environment
• Customer‑focused and team‑oriented
• Proactive, self‑starter, and strong problem solver
• Comfortable working with clients, operational staff, field personnel, and management
• Strong interpersonal and communication skills
• Ability to multitask and manage competing priorities
• High attention to detail and exceptional organizational skills
• Knowledge of NYC and the 5 boroughs is REQUIRED

Additional Information

Location: Farmingdale, NY

Full Time: In-Office 5 days a week

Your information will be kept confidential according to EEO guidelines.

SOCOTEC is an Equal Opportunity Employer.